INTEGRATED ANNUAL REPORT 2025 LEADING CHANGE THROUGH INTELLIGENT SOLUTIONS
INSIDE THIS REPORT 04 MANAGEMENT DISCUSSION AND ANALYSIS A. Strategic Review 51 Our Material Matters 58 Operating Environment and Key Market Trends 66 Key Risks and Mitigation 72 Edgenta of the Future 2025 (EoTF2025) B. Financial Performance 77 5-Year Group Financial Summary 78 5-Year Group Financial Highlights 79 Simplified Statements of Financial Position 80 Group Segmental Analysis 81 Statement of Value Added 81 Distribution of Value Added 82 Financial Calendar 83 Investor Relations C. Business Review 85 Healthcare Solutions 91 Property and Facility Solutions 95 Infrastructure Services 100 Asset Consultancy 05 ENHANCING VALUE THROUGH SUSTAINABILITY 106 Sustainability Progress & Milestones 108 Reflections From Our Leadership 110 Sustainability at UEM Edgenta 130 Sustainable Economic Growth 142 Minimising Environmental Impact 162 Social Value Creation 197 Sustainable Performance Data Table 02 ABOUT THIS REPORT 02 LEADERSHIP INSIGHTS 26 Chairman’s Statement 30 MD/CEO’s Statement 36 CFO’s Statement 03 HOW WE CREATE VALUE 40 Our Integrated Approach to Value Creation 42 Value Creation Business Model 44 Stakeholder Engagement & Value Creation 01 OVERVIEW OF UEM EDGENTA 04 Vision | Mission | Core Values 05 What We Do 10 Our Presence 12 2025 Performance Highlights 16 Our Corporate Structure 18 What Differentiates Us: Our Strengths 22 Edgenta NXT
07 FINANCIAL STATEMENTS 260 Approaching the Financial Statements 262 Directors’ Responsibility Statement 263 Directors’ Report 269 Statement by Directors 269 Statutory Declaration 270 Independent Auditors’ Report 275 Statements of Comprehensive Income 277 Statements of Financial Position 280 Statements of Changes in Equity 283 Statements of Cash Flows 285 Notes to the Financial Statements 09 ADDITIONAL INFORMATION 404 Corporate Information 405 Analysis of Shareholdings 408 Properties Held by the Group 410 Recurrent Related Party Transactions 424 Disclosure of Financial Data for Shariah Screening Group Directory 08 APPENDIX 387 GRI Content Index 390 FTSE4Good Content Index 401 Statement of Assurance 402 Glossary 06 GOVERNANCE 202 Organisational Structure 204 Board of Directors’ Profile 210 Executive Leadership Profile 221 Corporate Governance Overview Statement 238 Additional Compliance Information 239 Audit Committee Report 243 Statement on Risk Management and Internal Control 253 Corporate Integrity and Ethical Business Conduct Cover Rationale The cover of this year’s report depicts what it means to be a Technology-Enabled Solutions Company. It translates this abstract idea into a tangible visual, showing how technology brings together our people, practices, systems and insights to drive transformation and deliver meaningful solutions. The interconnected nodes and flowing lines represent the data points, knowledge and digital capabilities that underpin our everyday work. They reflect how information is continuously gathered, analysed and applied across our operations to enhance decision-making, optimise performance and improve outcomes across the asset and infrastructure lifecycle. Their convergence at a single focal point symbolises the breakthrough that occurs when these inputs are aligned effectively, translating complexity into clarity and insight into action. Together, they form the image of a phoenix, representing renewal and transformation as intelligent solutions are brought to life. Taken as a whole, the image stands in contrast to our tangible solutions and services. It illustrates the extent of our evolution into a digitally driven organisation, and how technology supports sustainable growth, operational excellence and long-term value creation in the real world. Navigating This Report This icon indicates where related or supplementary information can be found elsewhere within this report. This icon directs users to additional information available online.
UEM EDGENTA BERHAD Integrated Annual Report 2025 2 ABOUT THIS REPORT At UEM Edgenta, we align sustainability, efficiency and technology to deliver our vision of Optimising Assets to Improve Lives. Guided by this approach, we continue to progress against our objectives while creating shared value for our stakeholders, communities and the environment. As the global operating landscape continues to undergo significant shifts, the importance of integrated thinking and sustainable business practices has become even more pronounced. Against this backdrop, we present our Integrated Annual Report 2025, which sets out the value we have created during the year and the priorities that guided our execution. Prepared in line with integrated reporting principles, this report presents our financial performance alongside the initiatives undertaken to strengthen our competitiveness and sustainability, namely international growth, cost optimisation anchored in operational excellence, and technology enhancements that elevate our service and product offerings. Together, these disclosures enable stakeholders to make an informed assessment of our growth potential and long-term resilience. SCOPE OF THE REPORT This report covers the activities of UEM Edgenta and its subsidiaries, joint operations, joint ventures and associates for the period from 1 January 2025 to 31 December 2025 (“FY2025”), unless otherwise stated. Included within this report is our Sustainability Statement, which reflects our continued journey towards strengthened sustainability practices. The statement outlines the key sustainability initiatives and commitments undertaken during FY2025 and reports our performance against the material sustainability matters identified by the Group. The reporting period for the statement is aligned with that of this report. Both the report and the statement cover our operations in Malaysia and across our other key markets, namely Singapore, Taiwan, Indonesia, the United Arab Emirates (“UAE”) and the Kingdom of Saudi Arabia (“KSA”). OUR TARGETED READERS In addition to our financial performance, this report highlights the shared value we create for our stakeholders, including our clients, employees, regulators, local communities and the natural environment. REPORTING FRAMEWORKS The preparation of this report is guided by the following frameworks, which reflect compliance with applicable local and international reporting standards as well as globally recognised best practices. Corporate Section • Companies Act 2016 • Bursa Malaysia’s Main Market Listing Requirements (“MMLR”) • Securities Commission Malaysia’s Malaysian Code on Corporate Governance (“MCCG”) • Bursa Malaysia’s Corporate Governance Guide (4th edition) • Bursa Malaysia’s Management Discussion and Analysis Disclosure Guide • Bursa Malaysia’s Sustainability Reporting Guide (3rd edition) • International Integrated Reporting Framework (“International <IR> Framework”) • The Global Reporting Initiative (“GRI”) Standards • United Nations’ Sustainable Development Goals (“UN SDGs”) • FTSE4Good Bursa Malaysia Index indicators • International Energy Agency (“IEA”) Global Pathway • International Sustainability Standards Board (“ISSB”) standards Financial Section • Companies Act 2016 in Malaysia • Bursa Malaysia’s MMLR • Malaysian Financial Reporting Standards (“MFRS”) • International Financial Reporting Standards (“IFRS”) MATERIALITY STATEMENT The content in this report is shaped by our material matters, which are the issues considered most critical to our purpose and ability to create value over the short, medium and long term. We identify these matters through a structured five-step process that is led by the Board and Management, as outlined on page 51. In assessing materiality, we consider a range of internal and external factors, including the Group’s strategy, the needs, expectations and concerns of our key stakeholders, and the broader economic and trading environment in which we operate. These material matters are reviewed annually as part of the Board’s strategic planning process.
NAVIGATING OUR REPORT We use icons to represent our capitals, material matters, stakeholders, and key risks for easy navigation of this report. Capitals Financial Plants and Machinery Intellectual Human Natural Social & Relationship Material Matters Business Ethics M1 Climate Change and Energy M5 Customer Satisfaction M9 Economic Development M3 Occupational Health and Safety M7 Local Community M11 Innovation and Technologybased Operational Excellence M2 Environmental Management M6 Human Rights Assessment M10 Supply Chain Management M4 Employment Culture M8 Stakeholders Board of Directors and Employees S1 Government and Regulators, Industry and Business Associates S3 Media S6 Clients and Partners S2 Supply Chain Partners S5 Shareholders and Investors S4 Community S7 Key Risks Strategic Risk R1 Financial Risk R3 Cybersecurity Risk R6 Operational Risk R2 People Risk R5 Compliance Risk R4 ESG Risk R7 Climate-related Risk R8 FORWARD-LOOKING STATEMENTS This report includes forward-looking statements relating to the Group’s expected future performance. These statements are based on current assumptions and understanding of prevailing conditions as at the date of reporting and are subject to change over time. Actual outcomes may differ materially from those expressed or implied due to various risks, uncertainties and other factors, including those that may not currently be anticipated. INDEPENDENT COMBINED ASSURANCE STATEMENT We apply a coordinated assurance model to evaluate and provide assurance across key aspects of our operations, including selected elements of external reporting. Assurance is delivered through multiple lines of oversight, involving Management and the Board, our Internal Audit department and independent external service providers. This includes limited assurance on selected sustainability information, as well as assessments by relevant third parties such as rating agencies. The credibility of this report is underpinned by the Group’s established governance practices and an independent audit of our financial information by Ernst & Young PLT. During the year, our Internal Audit department conducted a limited assurance review of this report covering seven sustainability matters, namely Anti-Corruption, Community/Society, Diversity, Health and Safety, Labour Practices and Standards, Supply Chain Management, and Water. As our reporting advances, we intend to enhance assurance arrangements by pursuing external assurance and progressively broadening the scope of review. UN SDGs Our Group’s sustainability efforts are aligned to the following UN SDGs, which were adopted and have been adhered to since FY2021. FEEDBACK We are committed to fair and transparent engagement with all our stakeholders. Please get in touch with us if you have any comments or feedback at: Head, Corporate Communications Level 16, Menara UEM, Tower 1, Avenue 7 The Horizon, Bangsar South City, No. 8, Jalan Kerinchi 59200 Kuala Lumpur Tel : +603 2725 6688 Fax : +603 2711 8057 E-mail : communications@edgenta.com WEBSITE For more about this report and UEM Edgenta, please visit our corporate website at www.uemedgenta.com 3
UEM EDGENTA BERHAD Integrated Annual Report 2025 4 FIRST are the guiding principles for our behaviour at Edgenta when dealing with our internal and external clients as well as stakeholders. It defines the character, commitment and culture of our organisation. FIRST is the Edgenta Way. CORE VALUES VISION Optimising Assets to Improve Lives Our services, commitment to smarter thinking and improved solutions place us at the forefront of the industry We create opportunities for clients and assets that positively influence society MISSION
1 OVERVIEW OF UEM EDGENTA 5 As a leading Asset Management and Infrastructure Solutions provider, we deliver innovative, technology-driven solutions that create lasting value for our clients across the entire asset lifecycle. Our end-to-end services – including consultancy, procurement, construction planning, operations, maintenance, optimisation, rehabilitation, and upgrades – ensure seamless asset performance and reliability. These solutions are rooted in our commitment to Environmental, Social, and Governance (“ESG”) principles and the Edgenta Way, our pledge to consistently exceed industry standards while putting safety and well-being first. With a presence across Malaysia, Singapore, Taiwan, Indonesia, United Arab Emirates (“UAE”), and the Kingdom of Saudi Arabia (“KSA”), we are shaping the future of asset management on the regional stage, with ambitions to extend our reach further still in the global arena. HEALTHCARE SOLUTIONS PROPERTY AND FACILITY SOLUTIONS INFRASTRUCTURE SERVICES ASSET CONSULTANCY For detailed business performance information, please refer to page 85. For detailed business performance information, please refer to page 91. For detailed business performance information, please refer to page 95. For detailed business performance information, please refer to page 100. REVENUE Billion RM2.86 SHAREHOLDERS’ FUNDS Billion RM1.05 TOTAL ASSETS Billion RM2.56 * As at 31 December 2025 and for the financial year then ended. WHAT WE DO
UEM EDGENTA BERHAD Integrated Annual Report 2025 6 WHAT WE DO Our Healthcare Solutions division provides integrated healthcare facilities maintenance and management services to over 300 hospitals across Malaysia, Singapore and Taiwan. Our regional scale and longstanding relationships with public and private healthcare providers, strengthened by recognition from local health and industry authorities for our commitment to sustainable healthcare management practices, position us as a trusted partner. Our comprehensive service portfolio supports maintenance and management of healthcare facilities across their full operational lifecycle. We enhance the longevity and reliability of buildings, preserving assets and mission-critical systems for seamless operations, manage the processing and distribution of daily clean linen to support the needs and ensure patient comfort, and uphold stringent hygiene standards through end-to-end cleaning, sanitation and the safe, compliant treatment and disposal of clinical waste. Additionally, our portering and hospital aide services support the efficient functioning of non-clinical and administrative operations, improving the overall patient experience and enabling the healthcare professionals to focus on clinical care. Environmental sustainability, technology adoption and the progressive digitalisation of support services are key priorities for us. We stand at the forefront of integrated facilities management (“IFM”), leveraging sustainable intiatives to reduce environmental impact. We are committed in embedding ESG principles, rigorously pursuing sustainability adoption and promoting social responsibility. Our services are also characterised by an innovative mindset in implementing technologies through a digital-centric approach, driving continuous improvements to our operations. By strengthening data accuracy, reliability and reporting timeliness, we enhance decision-making and service outcomes, fostering a patient-centric operating model with a strong focus on consistent excellence in healthcare service delivery. Managed and maintained 118,000 assets worth over RM5.3 billion under Facility Engineering Maintenance Services (“FEMS”) 43,000+ assets valued more than RM1.48 billion maintained under Biomedical Engineering Maintenance Services (“BEMS”) 297 contracts renewed with a total contract value of RM2,255.4 million Won RM233.8 million in new contracts in FY2025 2.3 million sq m2 of cleanable area maintained daily in Malaysia HEALTHCARE SOLUTIONS
7 1 OVERVIEW OF UEM EDGENTA We deliver building and facilities management through our Property and Facility Solutions (“PFS”) division, taking a long-term, whole-lifecycle approach to sustaining asset performance, efficiency and resilience. Rather than focusing solely on day-to-day tasks, we work with clients to understand how buildings perform over time, identifying opportunities for strategic planning, timely upgrades and continuous improvement to keep facilities operating optimally. Data plays an important role in supporting this approach. By analysing operational information and performance trends, we help clients make more informed decisions to optimise operations, minimise unplanned downtime and maintain consistently high service standards. Our approach is aligned with ESG priorities, with a focus on energy efficiency and sustainability. By creating well-managed, resource-efficient spaces, we support improved environmental outcomes and better customer outcomes across the assets we manage. 1,000 buildings under management in Malaysia, UAE and Saudi Arabia Market penetration into multi-site industrial environments within the oil and gas and mining sectors Strengthened international presence in UAE and Saudi Arabia through new property and facility management wins PROPERTY AND FACILITY SOLUTIONS
UEM EDGENTA BERHAD Integrated Annual Report 2025 8 WHAT WE DO Our Infrastructure Services division plays a key role in supporting national economic development by ensuring the optimal functioning of critical transportation and industrial infrastructure. Supported by a team of experienced specialists, the division has a proven track record in managing complex, large-scale infrastructure projects, enhancing reliability, availability and long-term performance. This is achieved through disciplined execution and a focus on operational efficiency, sustainability and cost efficiency, supported by data-driven insights. The division’s success is reflected in its extensive portfolio, which spans roads, airports and railways, and extends to serving industries such as ports, oil and gas, and plantations. By applying forward-thinking practices and leveraging technology to support planning and decision-making, we continue to strengthen a smarter and more resilient infrastructure management model that supports consistent outcomes over the long term. INFRASTRUCTURE SERVICES RM10 billion+ worth of infrastructure assets managed 9,000 km+ of expressways, state roads and rural roads maintained across Malaysia Improved operational efficiency by 25% with digitalisation via our Road Asset Management System (“RAMS”)
9 1 OVERVIEW OF UEM EDGENTA At OPUS Consultants, we are a leading engineering and asset management consultancy, recognised for delivering with distinction across complex multi-site programmes as well as mega and iconic developments in diverse sectors. We combine deep technical expertise, disciplined project delivery and data-driven insights to help infrastructure and asset owners build future-ready assets and resilient networks. With decades of experience and a proven record on high-profile projects, we are trusted partners to our clients, all the way from strategy and design through to execution and long-term performance, known for budget discipline, uncompromising quality and timely delivery. Our integrated capabilities include engineering consultancy and strategic advisory, lifecycle management and performance optimisation, which extend asset life, reduce operating costs and strengthen safety, reliability and resilience. By embedding sustainability outcomes and industry best practices into delivery, we help clients anticipate climate and operational risks, unlock efficiency gains, and create enduring value for generations to come. ASSET CONSULTANCY > 30 years experience in highways and roads, rail, airports, urban transit, built environment and other key infrastructure projects Managing > 1,000 km of tolled expressways in Malaysia > RM100 billion value of projects delivered > 400 professional employees
10 UEM EDGENTA BERHAD Integrated Annual Report 2025 OUR PRESENCE Our unique expertise and distinctive focus on sustainable, technology-based solutions has carved us a niche in six countries, driving our journey to become a regional asset management powerhouse. We operate in 6 countries across the regions. 794 Employees 459 Employees United Arab Emirates Kingdom of Saudi Arabia TOTAL EMPLOYEES 18,379 Local Hire International 15% 85%
1 OVERVIEW OF UEM EDGENTA 11 6,179 Employees 3,345 Employees 9 Employees 7,593 Employees Malaysia Singapore Indonesia Taiwan TOTAL REVENUE billion RM2.86 Malaysia Taiwan United Arab Emirates Singapore Indonesia Kingdom of Saudi Arabia 2% 1% 17% 6% 20% 54% TOTAL REVENUE 54% 46% Malaysia Operations Non-Malaysia Operations
UEM EDGENTA BERHAD Integrated Annual Report 2025 12 2025 PERFORMANCE HIGHLIGHTS BUSINESS HIGHLIGHTS Secured high-value, multinational IFM contracts, marking our entry into multi-site industrial environments. Scaled our Zero Capex Energy Efficiency Programme RM70.3 million in order book wins. Scored a major win as a TFM managing agent in the education sector. Expanded our presence in advanced healthcare in Taiwan by securing 15 new contracts. Diversified into new service sectors in Singapore, expanding our service footprint beyond healthcare into hotels and commercial properties. Formed DuaSatu FZ LLC in Dubai, a joint venture with 21 Estates Group FZCO to expand our presence in Dubai, unlocking access to new opportunities in the broader Middle East region. Expanded our offerings in Indonesia with a geothermal supply contract for a power plant in Bandung. Grew Healthcare Solutions’ non-concession and private portfolio, delivering 311 contract renewals as well as new wins across FEMS/ BEMS, linen and laundry, and cleaning and housekeeping services. Marked a step-change in digital differentiation by placing Asseto at the core of service delivery, repositioning us as a built environment master integrator.
13 1 OVERVIEW OF UEM EDGENTA FINANCIAL HIGHLIGHTS Secured a new traffic management contract for the KL-Karak Lane Widening Project, achieving Tier 1 contractor status in the process. Strengthened our international presence in UAE and Saudi Arabia through new property and facility management wins. Revenue RM2,861.0 million 2024: RM3,049.8 million Shareholders’ Funds RM1,051.2 million 2024: RM1,538.7 million (Loss)/Profit Before Tax and Zakat (PBT) (RM359.1 million) 2024: RM91.7 million (Loss)/Profit Attributable to Owners of the Parent (PATANCI) (RM417.2 million) 2024: RM45.3 million Net Cash Position RM455.4 million 2024: RM225.9 million Earnings Before Interest, Taxes, Depreciation and Amortisation (EBITDA) (RM57.3 million) 2024: RM193.8 million Earnings per Share (50.2 sen) 2024: 5.4 sen Gross Gearing Ratio 0.37x 2024: 0.28x (Loss)/Profit After Tax and Zakat (PAT) (RM412.9 million) 2024: RM45.2 million Net Assets per Share RM1.26 2024: RM1.85 Total Assets RM2,563.4 million 2024: RM2,992.3 million Total Cash, Bank Balances, Deposits and Short Term Investments RM851.2 million 2024: RM661.5 million
UEM EDGENTA BERHAD Integrated Annual Report 2025 14 2025 PERFORMANCE HIGHLIGHTS SUSTAINABILITY HIGHLIGHTS Delivered energy savings of 27,932,360 kWh, equivalent to RM12,872,740 in cost savings. Recorded more than 277,000 learning hours, excluding learning undertaken through Individual Development Plans (“IDPs”), which continue to complement our dynamic learning ecosystem. Expanded circular economy solutions through our asphalt premix plant with recycling facility driving the estimated avoidance of up to 800 tonnes of CO2e annually. Strengthened supplier ESG oversight, assessing 78 strategic and critical vendors on their ESG understanding and practices. Launched our Sustainability Roadmap 2.0 to further embed sustainability into our business activities and decision-making. Improved Lost Time Incident Rate (“LTIR”) to 0.6 (2024: 1.0) 13.54% reduction in emissions against 2022 baseline. Secured inclusion in the FTSE4Good Bursa Malaysia Index, underscoring our commitment to robust environmental, social and governance standards.
15 1 OVERVIEW OF UEM EDGENTA AWARDS AND RECOGNITIONS ASSET CONSULTANCY Opus Energy received the Industry Excellence Award under the Energy, Construction & Infrastructure category at the Malaysia Industry Award (MINDA) 2025 CORPORATE HEALTHCARE Green Healthcare Facilities Appreciation 2025 (GHFA2025) • Best Sustainability Initiative (Concession) • Best Energy Reduction (Hospital) - Hospital Sultan Abdul Halim (Winner) - Hospital Sungai Siput (2nd Runner-up) • Best Energy Reduction (State) - JKN Perak (Winner) - JKN Pulau Pinang (1st Runner-up) • Best 3R Implementation (Hospital) - Hospital Sultanah Bahiyah (1st Runner-up) • Best 3R Implementation (State) - JKN Kedah (2nd Runner-up) • Most 3R Revenue Generated - Hospital Pulau Pinang (1st Runner-up) • Best Green Building Certified Hospital - Hospital Kepala Batas (Winner) - Hospital Teluk Intan (1st Runner-up) - Hospital Slim River (2nd Runner-up) UEMS Singapore accredited as a Champion of Good by the National Volunteer and Philanthropy Centre (NVPC) Chua Yong Howe, our Chief Digital Officer received the ‘Legend’ award at the World CIO 200 Summit 2025 – Malaysia Edition by the Global CIO Forum Graduan Brand Awards 2025 • Conglomerate Sector – Bronze • Technology: Software Development Sector – Bronze National Corporate Governance & Sustainability Awards (NACGSA) 2025 • Overall Excellence Award: Malaysia Top 50 – Ranked 38th National Annual Corporate Report Awards (NACRA) 2025 • Platinum Winner for Companies with Less than RM2 Billion in Market Capitalisation The Star ESG Positive Impact Awards 2025 • Energy Efficiency – Gold (Malaysia Level) • Energy Efficiency – Silver (Regional Level) • Waste Management – Gold (Malaysia Level) • Waste Management – Silver (Regional Level)
UEM EDGENTA BERHAD Integrated Annual Report 2025 16 KHAZANAH NASIONAL BERHAD 100% ASSET MANAGEMENT CONCESSION COMMERCIAL PROPERTY AND FACILITY SOLUTIONS HEALTHCARE SOLUTIONS * Direct and indirect interest. # Indirect interest via Edgenta (Singapore) Pte. Ltd. ## Direct interest by Edgenta (Singapore) Pte. Ltd. UEM GROUP BERHAD 100% Edgenta Arabia Limited (Kingdom of Saudi Arabia) 60% MEEM for Facilities Management Company (Kingdom of Saudi Arabia) 70% Edgenta Energy Services Sdn. Bhd. 40% DuaSatu FZ L.L.C. 60% Kaizen Owner Association Management Services L.L.C.# (United Arab Emirates) 70% UEM Sunrise Edgenta TMS Sdn. Bhd. 100% Edgenta Township Management Services Sdn. Bhd. 60% Kaizen A M S Property Supervision L.L.C.# (United Arab Emirates) OUR CORPORATE STRUCTURE As at 26 March 2026 100% Edgenta Facilities Sdn. Bhd. Other Subsidiaries 100% Edgenta Facilities Management Sdn. Bhd. 100% Operon Middle East Limited Other Subsidiaries 100% Edgenta GreenTech Sdn. Bhd. 100% Edgenta (Singapore) Pte. Ltd. 100% Edgenta UEMS SC Ltd. (Taiwan) 100% Edgenta UEMS Ltd. (Taiwan) 100% Edgenta UEMS Sdn. Bhd. 100% UEMS Solutions Pte. Ltd. (Singapore) 100% UEMS Pte. Ltd. (Singapore) 100% UEMS Services Pte. Ltd. (Singapore) 100% UEMS NXT Pte. Ltd. (Singapore) 100% Edgenta Healthcare Management Sdn. Bhd. 100% Edgenta Mediserve Sdn. Bhd.* 100% Edgenta Healthtronics Sdn. Bhd. 100% Cermin Cahaya Sdn. Bhd. 100% Edgenta Mediserve (Sabah) Sdn. Bhd. 40% Sedafiat Sdn. Bhd. 40% Biomedix Solutions Sdn. Bhd. 100% Edgenta Mediserve (Sarawak) Sdn. Bhd. 40% One Medicare Sdn. Bhd.
17 1 OVERVIEW OF UEM EDGENTA UEM EDGENTA BERHAD INFRASTRUCTURE SOLUTIONS INFRASTRUCTURE SERVICES ASSET CONSULTANCY TECHNOLOGY INNOVATION 69.14% 100% Edgenta NXT Sdn. Bhd. 100% Edgenta Environmental & Material Testing Sdn. Bhd. OTHERS 100% Edgenta Academy Sdn. Bhd. 100% Edgenta International Investments L.L.C## (United Arab Emirates) Other Subsidiaries 100% Faber Development Holdings Sdn. Bhd. Other Subsidiaries 100% Opus Energy Sdn. Bhd. 100% Edgenta FIRST Sdn. Bhd. 100% Edgenta Infrastructure Services Sdn. Bhd. 99.9% PT Edgenta PROPEL Indonesia 49% Edgenta PROPEL (Sarawak) Sdn. Bhd. 100% Edgenta PROPEL Berhad 100% Opus International (M) Berhad 100% Opus Consultants (M) Sdn. Bhd. Other Subsidiaries Other Subsidiaries 100% Opus Group Berhad
UEM EDGENTA BERHAD Integrated Annual Report 2025 18 WHAT DIFFERENTIATES US: OUR STRENGTHS OUR COMPETITIVE ADVANTAGE Operational Excellence Our disciplined focus on operational excellence differentiates us in a highly competitive, high-cost environment, enabling us to drive asset performance and cost efficiencies for our clients. Through automation and digitalisation, we minimise reliance on manual labour, shorten turnaround times and strengthen cost discipline across large, complex portfolios. These improvements enhance productivity while safeguarding service quality and compliance. This is reinforced by the knowledge and expertise of our team, who uphold established asset management processes and ensure consistency and reliability at scale. Together, these capabilities enhance our competitiveness in the asset management landscape. Strategic Partnership Ecosystem We leverage partnerships across the private and public sectors to co-create solutions, enhance our capabilities and widen our addressable market. In FY2025, this included partnering with a UAE-based facilities management company to form a joint venture that significantly expands our growth opportunities in the UAE and the broader Middle East region. Diversification Across Geographies and Portfolios We continue to expand beyond our domestic Malaysian market, with a growing footprint in integrated facilities management (IFM) in the Middle East and an established presence in the healthcare sectors of Singapore and Taiwan. This growing international presence enables us to meet the needs of markets that place a premium on differentiated, technology and sustainability-centric solutions, while also facilitating the cross-pollination of operational practices, sustainability approaches and technology platforms. In FY2025, we secured RM3.5 billion in new orders across the Group, anchored by the three-year extension of our healthcare support services concession in Malaysia, two major multinational IFM wins with Shell Malaysia and Vale Malaysia Minerals, and traffic management services contracts for two major highway developments. Internationally, our Singapore and Taiwan operations achieved strong 92.4% and 90% renewal rates, contributing to 39% of total new orders. Meanwhile, in the Middle East, we expanded our footprint in asset management for large education facilities in Saudi Arabia while gaining further property and facility contract wins in the UAE.
19 1 OVERVIEW OF UEM EDGENTA Our proprietary technologies, including Asseto, RAMS, and UETrack™, provide asset owners with an integrated view of their operations, enabling better visibility, faster decision-making and more consistent service outcomes. Asseto functions as a built environment master integrator, consolidating asset, workforce and operational data within a unified platform supported by AI capabilities. In practice, this enables automated work order tracking, asset health monitoring and earlier identification of maintenance issues before they escalate into service disruptions. RAMS enables remote monitoring and management of road assets, while UETrack™ empowers primary healthcare support services with comprehensive workflow and mobility solutions. Unlike standalone tools that operate in silos, our integrated platforms connect asset, people and performance data within a single ecosystem, enabling better oversight and smarter decision-making. This in turn enables us to access higher-value, advisory-led scopes that enhance our margins and future-proof our business. Technology Differentiation Future-Ready Workforce In a rapidly changing operating environment, we are future-proofing our workforce by investing in structured talent development programmes, providing clear developmental pathways, and remaining focused on employee wellness and organisational culture. At the same time, as service delivery becomes increasingly technology-enabled, we are accelerating digital readiness through our FIRST in AI learning roadmap, while deepening technical expertise through our in-house Edgenta Academy. We view sustainability as both a core responsibility and a practical driver of value for our business and our customers. Through technology-enabled solutions and performancelinked delivery models, we support asset owners in achieving measurable energy efficiency and emissions reduction outcomes while improving asset resilience and lowering operating costs. A key component of this approach is our Zero Capex Programme, which enables Energy Performance Contracting (“EPC”) and Green Performance Contracting (“GPC”) without upfront client capital investment. Improvements are funded through realised savings, aligning commercial incentives with verified performance outcomes and strengthening long-term customer relationships. Sustainability We maintain financial strength and disciplined stewardship to support long-term resilience, enable continued investment in innovation and capability building, and provide flexibility to pursue high-value opportunities across our operating divisions. Our strong credit profile supports access to competitive financing while reinforcing stakeholder confidence in our ability to meet obligations and fund strategic priorities. Financial Strength
UEM EDGENTA BERHAD Integrated Annual Report 2025 20 WHAT DIFFERENTIATES US: OUR STRENGTHS Indices Representation and Credit Ratings In 2025, UEM Edgenta was included in the FTSE4Good Bursa Malaysia Index, reflecting our continued commitment to upholding transparency and our progress in delivering standardised and meaningful sustainability disclosures. MARC Ratings maintained an AAIS rating for our RM1 billion Islamic Medium-Term Notes (IMTN) Programme, with a stable outlook, noting our established track record backed by a strong balance sheet and liquidity position. Building Certifications • 32 hospitals achieved 3-star certification under the Building Energy Intensity (BEI) Labelling programme for hospitals under the Ministry of Health • 8 hospitals are Leadership in Energy and Environmental Design (“LEED”) certified: - Platinum: Hospital Teluk Intan, Hospital Kepala Batas, Hospital Slim River - Gold: Hospital Sultanah Maliha • 24 hospitals are Malaysian Carbon Reduction and Environmental Sustainability Tool (“MyCREST”) certified: - 5-Star (3 hospitals) - 4-Star (8 hospitals) - 3-Star (13 hospitals) • Hospital Parit Buntar achieved Penarafan Hijau Jabatan Kerja Raya (pHJKR) certification • 26 buildings under management are Green Building Index (“GBI”) certified Environmental Management • ISO 14001:2015 – Environmental Management Systems: Focuses on controlling environmental aspects and improving environmental performance • The Malaysian Ministry of Health endorsed the Cleansing Supervisory Competency Programme (equivalent to British Institute of Cleaning Science (BICS) Level 2 Certification) offered under Edgenta Academy Sdn. Bhd. Quality Management • ISO 9001:2015 – Quality Management Systems: Standard for consistent quality service delivery and continuous improvement • ISO 13485:2016 – Medical Devices Quality Management Systems: Specific to quality management for medical devices and related services Information Security • ISO 27001 – Information Security Management Systems: Framework for managing sensitive information and ensuring information security Occupational Health & Safety • ISO 45001:2018 – Occupational Health and Safety Management Systems: Helps manage and improve workplace health and safety • ISO 45005:2020 – General Guidelines for Safe Working During the COVID-19 Pandemic: Provides guidance for safe operations during infectious disease outbreaks Road & Traffic Safety • ISO 39001:2012 – Road Traffic Safety Management Systems: Aims to reduce traffic related injuries and fatalities Anti Bribery & Governance • ISO 37001 – Anti Bribery Management Systems: Framework for preventing, detecting, and responding to bribery Our Certifications and Accreditations
21 1 OVERVIEW OF UEM EDGENTA Our Strategic Partnerships, Alliances, Collaborations and Joint Ventures In FY2025, our subsidiary, Kaizen, incorporated a joint venture (JV) company with 21 Estates Group FZCO, with the aim of strengthening our service offerings in the Integrated Facilities Management segment in the UAE and the broader Middle East region. Our Clients:
UEM EDGENTA BERHAD Integrated Annual Report 2025 22 Unfolding the Next Chapter in Our Digital Journey In an evolving asset and facilities management landscape where cost pressures have intensified and client expectations have grown more sophisticated, technology has become a central driver of operational performance, efficiency and competitive differentiation. Edgenta NXT is the Group’s digital ecosystem and technology commercialisation arm, established to translate this shift into tangible, scalable value for asset owners. Through deliberate investments in practical digital capabilities, Edgenta NXT enables clients to operate more intelligently, reliably and sustainably. These investments reinforce the Group’s position as a Technology-Enabled Solutions Company and strengthens our ability to deliver measurable, outcome-driven results for our clients. At the centre of this ecosystem is Asseto. It serves as the Group’s platform engine, standardising digital capabilities across operating companies while creating scalable, recurring revenue streams beyond traditional labour-based contracts.
23 1 OVERVIEW OF UEM EDGENTA The Built Environment Master Integrator Asseto is our proprietary platform and flagship digital solution. It integrates artificial intelligence, IoT systems, robotics and sensor networks into a unified operational environment, enabling real-time analytics, predictive maintenance, workflow automation and optimised resource allocation across complex built environments. FY2025 represented a pivotal inflection point in the platform’s evolution. Initially deployed as a digital layer augmenting traditional facility management contracts, Asseto has now been repositioned to sit at the core of how we manage assets and deliver services across the Group, functioning not merely as a supporting tool but as a built environment master integrator. In this role, Asseto consolidates a client’s siloed operating systems into a single, coherent operational view, providing with comprehensive, real-time visibility across their facilities. Through integrated analytics and actionable insights, clients are able to detect issues earlier, identify trends and take timely, informed actions to optimise outcomes. Its modular architecture enables flexible deployment across environments of varying scale and complexity, from standalone facilities to large, multi-site portfolios, supporting phased rollout and long-term scalability without disruption to existing operations. Outcomes We Deliver Our digital capabilities translate into structural shifts in how assets are managed: from reactive to predictive operations; fragmented oversight to unified governance; labour-intensive coordination to automated workflows; and opaque reporting to transparent performance accountability. RELIABILITY AND PRODUCTIVITY - Reducing manual handoffs and improving turnaround time. - Strengthening workforce coordination with real-time visibility. - Enabling predictive, proactive maintenance via AI and IoT integration, moving clients away from reactive models towards more efficient, anticipatory operations. - As an example, Asseto has enabled an integrated operating centre to effectively manage assets, complaints and work orders, supported by automated CCTV video-analytics alerts through the integration of CCTV and surveillance systems into the platform. DATA-DRIVEN ASSET PERFORMANCE - Improving asset tracking, performance analysis and intervention prioritisation. - Supporting better maintenance planning and longer-term asset strategies. - Informing quantifiable improvement decisions with analytics and reporting. USER EXPERIENCE AND TRANSPARENCY - Enhancing the user experience with a single centralised operational view. - Improving responsiveness through mobile app workflows. - Strengthening the overall service experience through clear reporting and visibility. - As an example, Asseto is used to provide petrol station owners with a simple, user-friendly interface to raise maintenance requests, while advanced workflows operate behind the scenes to align with business rules and service levels to automate resource allocation. GOVERNANCE, SAFETY AND COMPLIANCE ASSURANCE - Reinforcing accountability and compliance with traceable operational records. - Supporting hazard monitoring and escalation workflows through IoT. - Enhancing safety and governance through standardised, auditable processes underpinned by our modular deployment model platform. ENERGY EFFICIENCY AND SUSTAINABLE PERFORMANCE - Optimising energy usage with AI-driven controls and automated efficiency mechanisms. - Enabling efficient building management systems through controls integration. - Strengthening environmental monitoring capabilities (e.g. air, water, noise quality).
UEM EDGENTA BERHAD Integrated Annual Report 2025 24 EDGENTA NXT At the same time, the platform enables the implementation of outcome- and performance-based contracting models, where commercial returns are linked to measurable improvements in efficiency, sustainability and service performance. These models create new growth avenues for the Group while aligning our commercial priorities closely with the outcomes our clients seek to achieve. We act as a digital transformation advisor, working alongside our operating companies and clients to translate operational priorities into practical, outcome-led digital roadmaps. This begins at the advisory stage, where we define use cases, operational readiness and existing workflows. 1 In doing so, we are able to deploy implementation and change adoption with phased rollouts – commencing with priority sites to demonstrate value early, embedding adoption through structured training and change enablement programmes, and scaling progressively as performance stabilises and client confidence grows. 3 In tandem with this, AI capabilities enable insight-driven optimisation, allowing asset owners to identify the most effective actions to enhance operational efficiency, simplify processes and improve energy performance. Alongside these applications, we are actively conducting AI experimentation and pilot deployments within Asseto to evaluate practical use cases such as predictive maintenance, anomaly detection and operational decision support. These initiatives allow us to test models using real operational data, assess integration with existing systems and refine governance and data readiness requirements. Several proof-ofconcept deployments have already been completed, providing a pathway for solutions to be scaled once performance, reliability and business value are validated. 5 From there, we move into systems integration, where we use Asseto to connect physical assets and existing client systems into a single, integrated operational view, driving outcomes through improved response times, energy efficiency and compliance adherence, underpinned by connected workflows and trusted data. 2 Building on this foundation, we optimise and expand by deploying modular building blocks that can be adopted independently or combined to reflect each client’s operational priorities and maturity. We refine workflows, rules and reporting parameters based on real operating conditions, then replicate proven configurations across additional sites and geographies. 4 How We Deliver Through Asseto, we deliver value across several key dimensions:
25 1 OVERVIEW OF UEM EDGENTA USE CASES IN ACTION Edgenta NXT and Asseto have already proven to be core differentiators, enabling us to win high-impact, strategic contracts across Malaysia and the Middle East. DIGITAL TRANSFORMATION OF A MULTINATIONAL OIL AND GAS CLIENT We supported the client in executing a comprehensive digital transformation of their facilities management operations. Prior to go-live, only around 7% of transactions were digital, with the remaining 93% processed through call centres and help desks. Post go-live, the model was fundamentally reversed, with around 92% of complaints captured through a custom-built digital platform enabling simplified reporting of issues. Users can attach proof of the issue, while work orders can be raised and dispatched automatically. Our platform also supports transparency with full issue tracking, so users have real-time visibility of progress and resolution status without needing to second-guess updates or make additional follow-up calls. This shift delivered meaningful improvements in customer satisfaction and operational traceability, moving operations from largely unrecorded processes to end-to-end digital capture, unlocking additional operational insights for the client to further improve and optimise. RAPID DEPLOYMENT AND LOCALISATION IN THE MIDDLE EAST To enable our regional partners in the Middle East, we supported a rapid onboarding and localisation programme spanning approximately 4,000 schools and the training of more than 100 inspectors. The programme included a full translation from English to Arabic, supported by an on-ground operations team. The rollout was completed in about one week, demonstrating a repeatable, scalable model for speed-to-value and localisation that can be adapted across diverse geographies and client environments. MASTER INTEGRATOR FOR COMPLEX SITES As a master integrator for large-scale, complex sites, we bring together security, engineering and operational systems, aggregating siloed platforms into a single operational view. This enabled incident correlation and faster response, with applicability across integrated facilities, parks, and various industries, significantly reducing the mean time to respond for our clients and allowing them to better manage risk through a more informed decision-making process.
UEM EDGENTA BERHAD Integrated Annual Report 2025 26 CHAIRMAN’S STATEMENT STRENGTHENING FOUNDATIONS FOR THE NEXT CHAPTER Dear Valued Stakeholders, UEM Edgenta stands at an important inflection point in its journey. Having concluded the Edgenta of the Future 2025 (“EoTF2025”) transformation roadmap, the Group now operates with a stronger set of capabilities, a more competitive suite of technology-enabled solutions and a broader international presence than at any point in the past. Tan Sri (Dr.) Azmil Khalid Independent Non-Executive Chairman
2 LEADERSHIP INSIGHTS 27 Our operating environment, however, remains demanding. Over the past year, rising cost pressures, changing customer expectations and greater caution around investment have affected business conditions across our sectors, with a corresponding impact on our financial performance. There is every indication that these pressures will remain a feature of the landscape moving forward. The steps we take now will thus shape our future trajectory, and the Board has every confidence that the necessary foundations are in place to help UEM Edgenta pursue stronger and more sustainable growth in the years ahead. OPERATING ENVIRONMENT The global economy demonstrated resilience in 2025, expanding by an estimated 3.3% according to the IMF, identical to the growth rate in the year prior. On closer inspection, however, this headline growth figure was partly inflated by the front-loading of trade activity, as businesses accelerated purchases ahead of anticipated tariff increases. Moreover, geopolitical and economic turbulence continued to affect the operations of companies and the resilience of supply chains around the world. Malaysia’s economy followed a similar trend. While GDP growth reached 5.2% for the year, the operating environment was more complex on the ground. Companies had to contend with rising costs stemming from increases in the national minimum wage, the expansion of the Sales and Services Tax (SST) framework to new goods and categories, and increases in petrol and electricity prices, amongst other developments. These factors contributed to a higher cost base for players across the business ecosystem. As a result, many of our domestic and international clients adopted a more cautious stance, shifting their focus towards improving operational efficiency rather than pursuing new investments. In some cases, this also translated into organisations choosing to insource services that had previously been outsourced. Regulatory and policy developments also had a material impact on the operating landscape. Across our markets, this included more stringent requirements around ESG and emissions reporting, as well as government-led initiatives in Malaysia such as the Public-Private Partnerships (“PPP”) Master Plan 2030, the National Energy Transition Roadmap (“NETR”), and the New Industrial Master Plan. POSITIONING FOR THE PATH AHEAD In seeking to better meet the evolving needs of asset owners, the successful completion of the EoTF2025 strategy represents an important milestone. Over the past five years, the programme has delivered significant gains. These include more than RM100 million in cost savings achieved ahead of schedule, over RM5.3 billion in technologyenabled contract wins since 2021, and a broader international footprint supported by strategic partnerships and a growing customer base across our markets, with a particular focus on the Gulf Cooperation Council (“GCC”) states. More importantly, this transformation has future-proofed the Group in several key ways. First, our technology-enabled solutions provide an important point of differentiation in an increasingly competitive asset management landscape. Second, the Group is now better positioned to participate in more integrated and higher-value asset management opportunities, enhancing our margins and the value we can deliver to clients. Third, our diversified international presence provides a powerful avenue for growth while helping to mitigate geographic and sector concentration risks. As with any strategic shift of this scale, there is an inevitable incubation period before the full benefits are realised. Nevertheless, the Board believes that EoTF2025 has equipped the Group with the necessary capabilities and presence not only to compete effectively in a changing facilities management landscape, but to thrive within it. With stronger capabilities and a shared sense of purpose across the organisation, we are well positioned to move forward with confidence.
UEM EDGENTA BERHAD Integrated Annual Report 2025 28 CHAIRMAN’S STATEMENT SUSTAINABILITY AND LONG-TERM RESILIENCE In building the UEM Edgenta of the future, the Board recognises that the Group’s commitments and actions in sustainability will be key. During the year, we took meaningful strides on our sustainability journey by developing new solutions and enhancing operational processes. A key milestone was the commissioning of our asphalt premix plant with recycling facility, which repurposes waste generated from the road milling process into a more sustainable material for road paving. This innovation enables carbon emissions to be reduced by up to 15% compared with conventional asphalt production. We also reported reductions in Scope 1 and Scope 2 emissions during the year, supported by lower consumption of electricity, fuel and natural gas, alongside broader operational efficiency measures. Accelerating this journey, our Sustainability Roadmap 2.0, now in its second year of implementation, seeks to embed ESG-related considerations more deeply within our business. This will be complemented by the continued integration and strengthening of ESG-related KPIs across all corporate performance scorecards, reinforcing accountability on sustainability and driving consistent performance improvement across the organisation. The Board is also pleased to share that UEM Edgenta became a constituent of the Bursa Malaysia FTSE4Good Index in 2025, placing the Group amongst the country’s recognised leaders in sustainability disclosures. For more information on our sustainability approach, initiatives, and results, please refer to the standalone Sustainability Statement on page 108. Advancing sustainability and operational excellence will remain integral as we build long-term value for stakeholders.
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