UEM EDGENTA BERHAD Integrated Annual Report 2025 136 Singapore and Taiwan Operations In Singapore and Taiwan, economic value was generated through the delivery of reliable, high-quality facilities management and asset services in highly regulated environments. During 2025, both markets achieved contract renewals and secured new contract wins, reflecting client confidence in governance standards, HSSE performance and operational discipline. Singapore operations also received industry recognition, including the 2025 Best FM Partner Award (Cleaning category) at the Facilities Management Experts Summit and the Corporate Treasurer Award 2025 for Excellence in Use of Technology, in recognition of its daily payroll innovation. Asphalt Premix Plant with Recycling Facility The Plant creates economic and environmental value for UEM Edgenta’s infrastructure business by recycling asphalt pavement, reducing reliance on virgin materials, lowering material costs and minimising landfill waste. In FY2025, it supported more costefficient road maintenance and construction while strengthening the Group’s technical capability and innovation. This initiative also benefits clients through circular economy practices, lower carbon intensity in road works, and alignment with national sustainability and climate objectives. Technology-Enabled Value Creation Economic value was also generated through wider deployment of technology-enabled solutions. Platforms such as Asseto improved asset visibility, enabled predictive maintenance and strengthened operational efficiency, supporting reduced downtime, improved risk management and optimised lifecycle costs for clients. In Dubai, the joint venture with Dubai Expo applied the Kaizen platform to support property and zone management functions, including tenant administration, digital work orders and security coordination. This centralised, data-driven approach improves efficiency and governance while supporting more sustainable and well-managed operations within a complex, multi-tenant environment. Talent Development and Capability-Building UEM Edgenta creates economic value through sustained investment in workforce capability. As a services-led organisation, performance depends on skills, productivity and engagement. In FY2025, structured training, upskilling and reskilling programmes continued across operational, technical and leadership roles. These initiatives supported service quality, improved efficiency and strengthened the Group’s ability to deliver increasingly complex and sustainability-linked solutions. Capability development in asset management, digital tools, HSSE and sustainability also enabled the Group to respond to evolving client and regulatory expectations. Local Talent Development and Skills Transfer (International Operations) In international markets, talent development supports responsible growth and long-term economic contribution. In the KSA, focus was placed on developing local capabilities through training, skills transfer and structured workforce development. This approach supports localisation objectives while strengthening operational continuity and reducing reliance on expatriate resources. Strengthening skills through collaboration: Training participants at MEEM Facilities Management Headquarters with Edgenta Academy Sdn. Bhd. SUSTAINABLE ECONOMIC GROWTH Accredited Workforce Development In FY2025, Edgenta Academy collaborated with MEEM Facilities Management to design and deliver the Cleansing Supervisory Competency Programme in the KSA, aimed at strengthening frontline supervisory capability. Endorsed by the Ministry of Health Malaysia and equivalent to the British Institute of Cleaning Science Level 2 certification, the programme aligns workforce development with internationally recognised standards. Building on this commitment to internationally benchmarked training, Operon Middle East has achieved BICS accreditation for its training programmes, further reinforcing industry‑leading standards in cleaning practices and workforce competency. Delivered in August 2025 over a two-week period, the programme comprised 30 hours of structured learning through a blended approach combining in-person practical training, live online sessions and self-paced e-learning modules. A total of 27 MEEM employees completed the programme, including eight Saudi nationals, supporting localisation efforts. Certificates of achievement were awarded to top performers, with completion certificates presented to all other participants.
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