5 ENHANCING VALUE THROUGH SUSTAINABILITY 133 Presentation on the use of Technology in Sustainability at the PIKOM CIO Conference led by Alwyn Chan, CEO of Edgenta NXT CHALLENGES The Group operates in an environment of rapidly evolving cyber threats and increasing technological complexity. Cybersecurity remains a critical focus, with continuous assessments, targeted improvements and organisation-wide awareness initiatives, including phishing simulations and training programmes, to strengthen resilience. At the same time, the emergence of artificial intelligence presents both opportunity and complexity. The Group prioritises building core AI capabilities internally, focusing on foundational systems, controlled experimentation and practical use cases. This approach ensures readiness while maintaining control over strategic capabilities that will be critical in the coming years. OUTLOOK Technology will continue to play an increasingly central role in shaping UEM Edgenta’s competitive position. Artificial intelligence, automation and data-driven systems are expected to further transform operations, enabling higher efficiency, improved decision-making and new service models. As data becomes a critical asset, the Group will continue to strengthen governance, security and best practices to ensure responsible and effective use. At the same time, ongoing investment in platforms and capabilities will support scalability and adaptability in a rapidly evolving landscape. Through this approach, UEM Edgenta aims to reinforce its position as a technology-enabled leader, delivering sustainable operational excellence and long-term financial performance.
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