5 ENHANCING VALUE THROUGH SUSTAINABILITY 173 Cleansing Supervisory Competency Programme endorsed by MOH on 27 August 2025 (Equivalent to British Institute of Cleaning Science (BICS) Level 2 certification) Commercialising Edgenta Academy as an Industry Frontier Edgenta Academy Sdn. Bhd. (EASB) has progressed significantly in commercialising its training capabilities since transitioning to a fully in‑house training model. With core operational foundations in place, the Academy has been able to expand its programme offerings and deliver training at scale. EASB now manages a wide range of standard training modules previously outsourced, such as teambuilding, soft skills and technical skills. It also plays a growing role in national knowledge-building efforts, contributing virtual programmes during National Training Week National Training Week (NTW), a government-led initiative aimed at promoting lifelong learning and upskilling for all Malaysians. The Academy continues to build credibility through signature programmes, including safety‑related courses and the MOH‑endorsed Cleansing Supervisory Competency Programme, which is recognised on par with BICSc Level 2 certification. Its collaboration with Asia Pacific University (APU) further enhances its pipeline through a co‑developed tech excellence programme. Beyond training delivery, EASB is growing its consultancy footprint, demonstrated through the MEEM Housekeeping Supervisor Excellence Programme. With a strengthened portfolio, recognised certifications and an expanding client base, EASB is well‑positioned to scale its commercial model and establish itself as a leading industry training provider in 2026 and beyond. In addition, a total of 20 internal employees with technical and non-technical background have been certified to be trainers by Human Resource Development Corporation (HRDC) programme. This reflects our commitment in strengthening our training capabilities in delivering internal as well as external programmes under EASB. An AI chatbot was launched to provide timely HR support, while the “FIRST in AI” campaign strengthened digital literacy. The associated AI learning roadmap reached more than 1,200 participants through webinars, e-learning and gamified modules developed largely in-house, generating cost savings while broadening access. Individual Development Plan (IDP) continue to serve as a platform to support employees’ learning and growth through various development intervention such as coaching, mentoring, job rotation, project exposure and many more.
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