Overview
Our
Business
Strategic
Review
Corporate
Governance
Financial
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Information
41
Maxis Berhad
Annual Report 2014
There are also many more ways for our
customers to get in touch with us. Besides
our Contact Centres, we have other digital
touchpoints like our corporate website,
Maxis Online Store, social media, livechat
channels as well as dedicated apps
(MyMaxis & RED App).
In addition, we have a dedicated team of
account managers for daily interactions
with our Enterprise customers, as well as
Our
Customers
a direct service management and delivery
team to manage complex projects.
Our obsession with customers and
valuable insights gained over the years
have also driven us to continuously
enhance our service standards through
many ‘LIKE’ moments in our quest to
simplify the Customer Journey.
maxis.com.my/customers
