My EG Services Berhad Annual Report 2021

ANNUAL REPORT 2021 95 SUSTAINABILITY Identifying the goals − To identify what the organisation aims to achieve and what characteristics, qualifications and skills the recruits should possess to realise these goals. Attracting the talent − To hire the best talent for the organisation. Organisations at this stage make an effort to attract the best, most talented candidates from the job market. Sourcing the talent − The talent management personnel looks for appropriate sources in the job market or industries where the targeted candidates can be hired or recruited. Recruitment − This is the first stage of hiring the best, most talented people for the organisation. Skilled and qualified candidates are invited to join the organisation. Selection − This is the stage where the objective of talent management becomes a reality, as it is when the truly talented candidates are finally recruited or hired in various roles. Training and development − At this stage, the selected recruits are provided with the necessary training to make them more productive and efficient in working towards organisation’s goals. Retention − The objective of talent management is not only hiring talent but also ensuring their retention in the organisation. Factors that the retention rate depends on include attractive pay packages, job specifications, safety and security of the employees, personal development of an employee, recognition and culture of the organisation, as well as the compatibility between the job and respective talent. Assessment − Periodical assessment of employees’ skills, abilities, improvements and competencies enable the organisation to know if they are a proper fit for employment continuation and promotion. Performance appraisal − It is a measurement of the actual performance of the employees in the job. It enables the organisation to ascertain if an employee can be granted extra responsibilities. Promotion − It refers to job enrichment. It keeps the energy level of the employees high and they become inspired to continue working for the organisation. Career planning − If an employee is found befitting to handle work pressure and extra responsibilities well, the management needs to plan his / her career trajectory so that he or she feels elevated and rewarded. Such recognition and rewards inspire the employees to remain with the organisation for a long time. Succession planning − This deals with the replacement of employees within the organisation. Employees who have contirbuted their best to the organisation and have been serving for a long time deserve to hold higher positions within the company. Exit stage − This is the final stage of the talent management process that ends in the retirement of the employees and therefore they are no more a part of the organisation. Shown here are the key highlights of MYEG’s employee training and development in FY2021: MATERIALITY MATTERS (CONT’D) RM146,609 total training budget 8,194 total training hours 7.5 average training hours per employee 905 employees received training

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