MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K) 94 We also have a whistleblowing channel that promotes our employees to flag any actions that involve harassment, bullying, human rights violation and breach of labour laws. Our managers have also undergone training when it comes to dealing with any reports made. In FY2021, we had a bullying and harassment incident reported to our Industrial Relation department. Our investigation procedures were carried out and timescales for action counselling and support availability were made. FY2021 had a total of zero cases involving a breach of these human rights policies. HIRING AND ATTRITION RATES MYEG hired a total of 581 new employees in FY2021, which brought our total employee count to 2,552 personnel as at 31 December 2021. We also take pride in hiring our local talent which is why only 1.29% of our workforce consists of foreigners at our Malaysian operations. Attrition rates remained healthy in FY2021 compared to industry peers, with 473 employees undergoing attrition largely due to the release of contract staff as well as role restructuring within the organisation to boost work efficiency. However, we managed to retain around 85% of managerial positions. Attrition Rate in FY2021 Category (as of December 2021) Resigned Average Head Count Attrition Rate* % Managerial and above 28 186 15.09 Executive and below 445 2,313 19.24 * Figures are derived from average headcount for the FY2021. TALENT TRAINING AND DEVELOPMENT Developing our talent within MYEG helps distinguish our employee’s skillset from other companies. Skills such as being able to work efficiently and productively in a team to produce effective results for the company. Through development, we are able to nurture employees instead and allows them to grow with the company. We therefore have in place a carefully-crafted talent development process model in place in order to attain those aforementioned ambitions. Detailed here is our talent development process model: MATERIALITY MATTERS (CONT’D) Attracting the Talent Succession Planning Sourcing the Talent Career Planning Recruitment Selection Retention Assessment Performance Appraisal Training and Development Exit Stage Identifying Goals Promotion
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