Maxis Berhad | Annual Report 2012

Maxis Berhad // Annual Report 2012 36 EVENT HIGHLIGHTS Continued 16 August 2012 Panasonic, Maxis and Atrixx in strategic partnership to enhance business efficiency Panasonic Malaysia Sdn. Bhd., Maxis Berhad and Atrixx International Sdn. Bhd. signed a Collaborative Arrangement Agreement for a strategic partnership. The companies agreed to pool their resources, technology and knowledge in packaging integrated products and services. They will also work together on distribution to reduce costs for customers. 16 August 2012 Latest Hotlink Plans offer free calls to customers in Kelantan and Terengganu Hotlink launched all-in-one prepaid plans to give customers in Kelantan and Terengganu free voice calls as well as access to the lowest rates for Voice Calls, SMS, Surfing, IDD (International Direct Dialing) and Roaming. 28 August 2012 Maxis launched new centre in Kuala Lumpur International Airport (“KLIA”) Maxis opened a new centre at KLIA offering a range of products and services to serve the diverse needs of KLIA’s domestic and international travellers, employees as well as neighbouring townships in Sepang, Nilai and Cyberjaya. Astro and Maxis signed a strategic partnership to bring the best of their combined offerings to Malaysian consumers (L to R) Liew Swee Lim, Astro’s Chief Commercial Officer; YBhg. Dato’ Rohana Rozhan, Astro’s CEO; Sandip Das, Maxis’ CEO and Mark Dioguardi, Maxis’ Joint Chief Operating Officer. 5 September 2012 Astro and Maxis signed partnership to provide the best of TV, Radio, Broadband and Voice Astro, Malaysia’s leading consumer media entertainment group and Maxis, Malaysia’s only integrated communications service provider came together in a strategic partnership to bring the best of Astro TV and Radio, high-speed Internet and voice to Malaysian consumers and households. 21 September 2012 Maxis was first in Malaysia to introduce the Nano SIM Maxis introduced the new Nano SIM for customers in the Klang Valley who already had an iPhone 5 or who were planning to purchase the device. 26 September 2012 Hotlink sponsored charity football match in Kelantan Hotlink sponsored a charity football match in Kelantan featuring members of Kelab Rakan Pendengar (“KRP”), local celebrities as well as current and past Kelantan football stars. 4 October 2012 Maxis Postpaid Plan enables customers to Talk and Text More for less Maxis introduced TalkMore and TextMore, its brand new postpaid voice and text plans that allow customers to reduce their bills the more they talk or text. The plans come with bundled minutes and SMS and an automatic bill trigger capability which reduces call rates by 50%. 5 October 2012 Maxis customers witnessed a mission to the edge of space Maxis became a part of history as the local mobile broadcaster of Red Bull Stratos. The country’s fastest and widest network allowed Maxis customers to witness this historic feat by Felix Baumgartner, aimed at proving that man can survive surpassing the speed of sound in freefall. 17 October 2012 Facility housing Maxis’ Data and Cloud Computing Services received Malaysia’s First Tier III certification Maxis was awarded the prestigious certification that validates its capability to provide high levels of business continuity and 24/7 connectivity for Malaysian enterprises. The data centre certification is supported by the Multimedia Development Corporation (“MDeC”), to enhance Malaysia’s positioning as a world-class data centre hub. 18 October 2012 Maxis awarded RM5.68 million in scholarships to 27 outstanding undergraduate and postgraduate students Maxis presented its Scholarship for Excellence Awards worth a total of RM5.68 million to outstanding young Malaysian students as part of its on-going commitment to education, talent and leadership development. 23 October 2012 Maxis raised the bar in customer service with a record 20 Awards at 13th CCAM Annual Awards Maxis walked away with a record 20 awards at the 13th Customer Relationship Management and Contact Centre Association of Malaysia (“CCAM”) Annual Awards. These included the Best In-House Contact Centre, Best CRM and Best CSR awards for the third straight year, and the Gold Awards for Best Social Media and Best In-House Outbound Centre for the second consecutive year. 24 October 2012 Maxis bonded with residents of adopted homes through fun activities Maxis staff and volunteers engaged with residents of its adopted homes – Independent Living and Training Centre (“ILTC”) and Jenjarom Old Folks Home.