Serba Dinamik Annual Report 2021

Integrated Report 2021 3 At Serba, we regard reporting as a journey not a destination. A journey we partake every year with determined passion to explore existing opportunities while exploiting our strengths to manage diverse challenges proactively. We welcome whatever feedback our stakeholders have on this Report; reach out to us at serbadk@e-serbadk.com. The Serba Integrated Report 2021 is available both in print and online versions. 128 Financial Highlights 130 Financial Performance 168 Financial Calendar Section 5 - Management Discussion & Analysis 176 Sustainability Message by Group CEO 178 Sustainability Facts at a Glance 180 Sustainability Framework 182 Values We Create 184 Material Sustainability Matters 188 Delivering Sustainable Growth 194 Safeguarding Employees and Environment 206 Enriching Employees and Communities 220 Practising Good Governance Section 6 - Sustainability Statement 250 Other Compliance Information 251 Analysis of Shareholdings 254 Analysis of Warrant Holdings 257 Notice of 5th AGM Proxy Form Section 8 - Additional Information 224 Corporate Governance Overview Statement 238 Statement on Risk Management & Internal Control 244 Audit & Risk Committee Report Section 7 - Corporate Governance