Serba Dinamik Annual Report 2021

Section 1 | About Our Report 2 06 Adoption of IR 06 Reporting Philosophy 06 Scope & Boundaries 08 Reporting Principles & Frameworks 09 Forward-Looking Statements and Disclaimer 09 Reporting Structure & Navigation 10 6 Capitals 12 Approval by the Board 14 Corporate Information 16 Corporate Headquarters Section 1 - About our Report 20 Who We Are 22 Our Global Presence 24 Domestic Presence & Facilities 26 Corporate Structure 28 Our Business Model 30 Our Market Performance 32 History & Milestone 34 Our Business Offerings 44 Highlights of Serba Dinamik 52 Serba Dinamik’s Journey in 2020 & 2021 58 Serba Dinamik’s CSR in 2020 & 2021 78 Serba Dinamik in The News 82 Awards & Recognitions Section 2 - Our Business 96 Organisational Structure 97 Our Board at a Glance 98 Board of Directors 100 Profile of Board of Directors 110 Key Senior Management 116 Other Senior Management Section 4 - Our Organisational Growth WHAT’S INSIDE 86 Chairman’s Statement 90 CEO’s Statement Section 3 - Our Performance and Outlook