Table of Contents 1 462

Serba Dinamik Annual Report 2021

ANNUAL REPORT 2021 1
GROWING TOWARDS A SUSTAINABLE FUTURE 3
WHAT’S INSIDE 4
About our Report 6
ADOPTION OF IR 8
REPORTING PHILOSOPHY 8
SCOPE AND BOUNDARIES 8
REPORTING PRINCIPLES AND FRAMEWORKS 10
FORWARD-LOOKING STATEMENTS AND DISCLAIMER 11
REPORTING STRUCTURE & NAVIGATION 11
6 CAPITALS 12
APPROVAL BY THE BOARD 14
CORPORATE INFORMATION 15
CORPORATE HEADQUARTERS 18
Our Business 20
WHO WE ARE 22
OUR GLOBAL PRESENCE 24
DOMESTIC PRESENCE & FACILITIES 26
CORPORATE STRUCTURE 28
OUR BUSINESS MODEL 30
OUR MARKET PERFORMANCE 32
HISTORY & MILESTONE 33
OUR BUSINESS OFFERINGS 36
HIGHLIGHTS OF SERBA DINAMIK 46
SERBA DINAMIK’S JOURNEY IN 2020 & 2021 54
SERBA DINAMIK’S CSR IN 2020 & 2021 60
SERBA DINAMIK IN THE NEWS 80
AWARDS & RECOGNITIONS 83
Our Performance and Outlook 86
CHAIRMAN’S STATEMENT 88
CEO’S STATEMENT 92
Organisational Growth 96
ORGANISATIONAL STRUCTURE 98
OUR BOARD AT A GLANCE 98
BOARD OF DIRECTORS 100
PROFILE OF BOARD OF DIRECTORS 101
KEY SENIOR MANAGEMENT 112
OTHER SENIOR MANAGEMENT 118
Management Discussion & Analysis 128
FINANCIAL HIGHLIGHTS 130
FINANCIAL PERFORMANCE 132
FINANCIAL CALENDAR 170
Sustainability Statement 176
SUSTAINABILITY MESSAGE BY GROUP CEO 177
SUSTAINABILITY FACTS AT A GLANCE 180
SUSTAINABILITY FRAMEWORK 182
VALUES WE CREATE 184
MATERIAL SUSTAINABILITY MATTERS 186
DELIVERING SUSTAINABLE GROWTH 190
ENRICHING EMPLOYEES AND COMMUNITIES 208
PRACTICING GOOD GOVERNANCE 222
Corporate Governance 224
CORPORATE GOVERNANCE OVERVIEW STATEMENT 226
STATEMENT OF RISK MANAGEMENT & INTERNAL CONTROL 240
RISK COMMITTEE REPORT 246
Additional Information 250
OTHER COMPLIANCE INFORMATION 252
ANALYSIS OF SHAREHOLDINGS 253
ANALYSIS OF WARRANT HOLDINGS 256
NOTICE OF THE FIFTH ANNUAL GENERAL MEETING 259
FORM OF PROXY 267
FINANCIAL STATEMENTS 271
Directors’ Report 274
Statements of Financial Position 283
Statements of Profit or Loss and Other Comprehensive Income 285
Statements of Changes in Equity 288-289
Statements of Cash Flows 296
Notes to the Financial Statements 308
Statement by Directors 458
Statutory Declaration 458
Independent Auditors’ Report 459

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