Serba Dinamik Annual Report 2021

Section 6 | Sustainability Statement 186 STAKEHOLDERS ENGAGEMENT We continue to actively engage with various stakeholders in our efforts to strengthen relationships and create shared values that will propel our Group towards business excellence. This enables us to capture vary expectations, concerns and viewpoints that each group may have about our Group’s business operations. The following presents our list of key stakeholders, our method of communication and engagement as well as their respective identified issues that matter. ▶ Management visits to local and foreign operations ▶ Staff meetings ▶ Year end review meetings ▶ Social events such as family day, annual dinner, Hari Raya open house, etc ▶ Sports and recreational activities ▶ Monthly newsletters ▶ Training and skills development programmes ▶ Annual and extraordinary general meetings ▶ Annual and quarterly reporting ▶ Analyst, banker and fund manager briefings ▶ Local and international investor road shows ▶ Press conferences, releases and interviews ▶ Shareholders’ circulars ▶ Announcements to Bursa Malaysia ▶ Management and operation reports ▶ Progress reports ▶ Meetings ▶ Performance reviews ▶ Sales initiation ▶ Project reporting ▶ Exhibitions and conferences ▶ Publications ▶ Press releases ▶ Company website EMPLOYEES SHAREHOLDERS/ INVESTORS BUSINESS PARTNERS CUSTOMERS ▶ Corporate direction and growth plans ▶ Occupational health and safety ▶ Diversity and equal opportunity ▶ Remuneration and benefits ▶ Training and skills development ▶ Career development and advancement ▶ Labour and human rights ▶ Work-life balance ▶ Business growth ▶ Profitability ▶ Acquisitions and expansions ▶ Market diversifications ▶ Risk management ▶ Corporate governance ▶ Environmental and social responsibilities ▶ Reporting standards ▶ Profitability ▶ Ethical business practices ▶ Corporate governance ▶ Environmental and social responsibilities ▶ Labour and human rights ▶ Occupational safety and health ▶ Cost and productivity ▶ Product and service quality ▶ Continuous innovation and prudent use of technologies ▶ Environmental care Engagement Methods Stakeholders Issues that Matter MATERIAL SUSTAINABILITY MATTERS