OUR BUSINESS MODEL AT WORK (cont’d) Further illustrations of how digital services are delivered and values created are provided as follows: Users access the MYEG portal via multiple access points. These include electronic and in-person channels. Mobile Phone Computer Counter Kiosk Concession Services Commercial Services Users have access to a wide and expanding range of government and commercial services. Please see pages 8 to 9 for a full range of our services. Service is provided to users via the online portal itself and delivered to users’ homes/ offices or over the counter. Vehicle Financing and Leasing Insurance Comparison and Renewal Online Sales and Purchase of Vehicle Users access the MYEG portal to renew their road tax. As users proceed to renew their road tax, related services can be offered. Services are non-compulsory and customers have the choice to choose or decline additional services offered. 40
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