My EG Services Berhad Annual Report 2022

OUR BUSINESS GOVERNMENT CONSUMERS BUSINESSES e-Government Concession and Commercial Services Provided via MYEG's digital and other platforms Financial Values: Revenue derived from transactional charges, service fees, commission / referral fees, financing / interest income. Non-financial Values: Convenience, affordability, accessibility, bridging the digital divide. Empowering society, job creation and entrepreneurship opportunities. ESG Values: Adoption of fully-digital services reduces paper consumption and logistics-related emissions. Improved data privacy. Improve welfare of foreign workers in Malaysia. What we Do How We Do It Values We Create and Sustain In essence, MYEG’s business model is centred on the provision of services electronically (or physically) to consumers. The goal is to provide a convenient, cost effective, fast and easy means for the public to access much needed services. MYEG serves as the conduit or bridge that closes the digital chasm – enabling seamless, affordable and convenient access that empowers users to bring governments, businesses and consumers together. The business model works as follows: OUR BUSINESS MODEL AT WORK 39

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