My EG Services Berhad Annual Report 2021

MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K) 76 MYEG’s Cyber Security Measures: IT Security Training and Awareness Antivirus and Anti-malware System IT Audit and IT Governance Programmes Physical and Logical Access Controls System Threat and Vulnerability Management Intrusion Detection and Prevention INDIRECT ECONOMIC VALUE CREATED This year, the challenges caused by the COVID-19 pandemic has persisted, yet MYEG has continued to prioritise its returns to stakeholders. Please refer to the Statement of Value Added Distribution and Simplified Financial Statement section of this report for detailed information on the indirect values created and distributed. CYBER SECURITY As previously mentioned, the increased reliance on the digital world has been accelerated by the COVID-19 pandemic especially with SOPs such as social distancing and limited capacities being in place. MYEG has understood this and we proactively developed our digital segments to accommodate for this. In doing so, it also means that more focus has to be given to cyber security due to the increased risk of cyber threats. Due to the nature of business that MYEG is involved in such as being an e-government and commercial service provider, cyber threats have to be taken extremely seriously. Given how much potential damage and disruption they can cause to our brand image, financials and public/stakeholder relation, it is necessary for MYEG to have a proper cyber security system in place. MYEG’s Endpoint Detection and Response (“EDR”) Security implementation with an integrated solution delivers visibility, segmentation, and protection throughout MYEG’s entire network infrastructure. Furthermore, the Group employs a Multi-Factor Authentication (“MFA”) solution to protect sensitive data by adding an extra layer of security and improving access control. MYEG’s migration to the cloud and utilisation of the modern cloud-native infrastructure, as well as the adherence to stringent safety measures, continues to fortify our cyber security to avoid any data breaches. The migration from premises security hardware to a cloud-based security service allows us to expand on our slew of cyber security tools (i.e. Application Security - DDoS Protection, Rate Limiting, Web Application Firewall, SSL / TLS Encryption, Application Performance - CDN, DNS management, Load Balancing, Smart Routing, etc.) using Cloudflare. Therefore, MYEG continues to solidify its systems, protocols and best practices to protect and recover computer systems, devices, networks, and programmes against any type of cyberattack. MATERIALITY MATTERS (CONT’D)

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