My EG Services Berhad Annual Report 2021

MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K) 56 OUTLOOK AND STRATEGIC PRIORITIES As provided in greater detail in the Management Discussion and Analysis, MYEG’s outlook despite the many challenges amidst a dynamic operating environment remains positive. The flexibility and speed of its business model, supported by the robustness of the Group’s inherent strengths, enable the Board and Senior Management to continue with its aspirations for value creation. The business model enables the necessary strategic impetus to navigate the challenges and to steer a clear path towards continued business growth and success as well as delivering stakeholder satisfaction. The onus now is to ensure the rollout of more service offerings, to acquire and utilise new technologies such as blockchain and to maintain the ability to read the pulse of the market. Further expansion into new markets also remains a priority. MYEG will continue to serve as the bridge and enabler between governments and the public; providing accessibility, convenience and affordability that enables people to stay safe amidst the pandemic period. The following are MYEG’s key strategic priorities for FY2021: STRATEGIC PRIORITY SPECIFIC STRATEGIES AND ACTION PLANS IMPACT TO BUSINESS MODEL AND VALUE CREATION Spearheading the Blockchain revolution Forming key partnerships with innovative technology collaborators, especially in the experienced and tech-heavy Chinese market. Encourage the increasing involvement of government entities in supporting blockchain platforms in more public sectors. Leverage our internal expertise as an e-services platform owner and developer to introduce new services in the digital assets space into our operating markets. Unlock a new future-forward income stream by becoming a first-mover of blockchain services in various markets. Introduce disruptive innovations to the market in order to advance Malaysia’s digital agenda. Launch additional healthcare related services Ensure the growing capacity and need for healthcare services across our markets are adequately met. Spearhead new developments and col laborations for new healthcare products and services to be released for public and private use. Continue transforming into a healthcareessential entity that becomes a vital part of the fight against the COVID-19 pandemic. Expand the ability to cross-commercialise with various other services and products already established on the platform. Venture into financing solutions Increase financial accessibility for consumers through various disruptive f inancial services and solut ions, especially through the use of blockchain platforms. Ensure MYEG’s holistic proposition as a one-stop digital solutions provider becomes stronger with the inclusion of a whole new service segment for consumers.

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