SUSTAINABILITY STATEMENT MATERIALITY MATTERS (cont’d) SUSTAINABILITY STATEMENT HUMAN RIGHTS AND LABOUR STANDARDS Human and labour rights remain a vital part of Zetrix AI’s business operations. Recognising its importance, Zetrix AI is guided by basic human rights principles, the Malaysian Employment Act 1995 and all other relevant labour laws of Malaysia. The Group subscribes to the International Labour Organisation (“ILO”), the Universal Declaration of Human Rights and the UN Global Compact 10 Principles as follows: Increasing employee engagement and wellbeing Improving business productivity Improving employee retention Attracting the best talent for businesses Increasing pro tability Improving the customer experience Creating a stronger company culture Switching off lights when not in use (during lunch hour and end of work day) Printing only when necessary Editing documents on computer before printing Printers set to print double-sided as default to save paper Shutting down computers and switching off appliances when not in use Encouraging reuse of products and packaging to prolong its useful life and delay disposal Encouraging the use of coffee mugs rather than single-use or disposable cups Unplugging machines at the end of work day Human rights, labour, environment and anti-corruption UN Guiding Principles on Business and Human Rights International Labour Law Prohibiting child and forced labour Ensuring non-discrimination and equal opportunity Supporting a harassment-free and violence free workplace Prohibiting retaliation or any form of physical and mental disciplinary practice Respecting workers’ right to freedom of association Other policies we follow include Zetrix AI’s Human Rights Policy and the Non-Discrimination and Equal Opportunity Employment Policies. Zetrix AI’s Human Rights Policy sets out our commitment and relevant guidelines in relation to our commitment to operating our business in a manner consistent with the principles contained in UN’s Universal Declaration of Human Rights. Zetrix AI has implemented risk assessments for potential and new operations/projects, where risk factors are evaluated thoroughly. These factors include labour issues, employee conduct and many more factors that could affect both financial and non-financial performance for Zetrix AI. At Zetrix AI, we have a strict policy against any discrimination in the workplace, and anyone found in breach of these policies will be severely punished for their actions, which may include warnings, suspensions and, in extreme cases, contract termination. When it comes to equal employment opportunity, Zetrix AI does not discriminate regarding age, physical or mental disability, national or ethnic origin, race, religious belief, gender, sexual orientation, gender identity, marital status, political belief, veteran status or any other potential discriminatory topics. Guided by our Non-Discrimination and Equal Employment Opportunity policy, which states that Zetrix AI seeks to provide equal opportunities in an atmosphere free from discrimination, equal employment opportunity extends to all aspects of the employment relationship, including recruiting, interviewing, selection, hiring, transfers, promotions, training and development, terminations, working conditions, compensation, benefits as well as other terms and conditions of employment. We aim to represent all values and cultures within the Group and maintain our core principles, ensuring that no form of discrimination or bias is present. Discrimination has no place in our workplace environment and should not impact one’s ability to gain promotion or overall career progress. Zetrix AI handles any complaints about discrimination with confidentiality and care whilst also providing one-to-one coaching to supervisors and managers on how to respond to discriminatory acts. All workers must be granted their basic human rights, such as access to employee benefits, medical care, freedom of association and be paid a fair wage. Zetrix AI’s whistleblowing mechanism functions as a grievance mechanism for any worker or party to whistle blow on any incident or non-compliance with human rights provisions. Zetrix AI keeps its employees updated on the latest policies by placing posters in common areas, updating the employee handbook and sending any changes or updates on policies via e-mail. Digital communication channels, such as online briefings, trainings and communications are all used to create awareness on bullying and harassment. The shift towards using these forms of communication was enacted since the COVID-19 pandemic and continues to be implemented alongside physical initiatives. Zetrix AI observes a clear zero-tolerance stance when it comes to issues of bullying, harassment and unacceptable behaviour, and always does its best to prevent any cases from occurring. 121
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