My EG Services Berhad Annual Report 2019

MY E.G. SERVICES BERHAD [Registration No. 200001003034 (505639-K)] 48 At the same time, we will leverage our proven track record and experience in e-government services to position MYEG as a choice strategic partner to support the digitalisation journeys of governments around the world, as we already have in Malaysia, the Philippines, and Indonesia. Ethical Business Conduct Operating as an extension of the governments in the markets in which we operate, a strong ethical code of business conduct is imperative for MYEG’s continued success. For that reason, the Group has taken a strong stance against corruption and strongly supports responsible and ethical business practices. We have formalised a comprehensive set of policies to guide behaviour within our organisation and in our interaction with others: Outlines the expected behaviour of all employees and vendors based on our core values and the principles of integrity and responsibility. Addresses issues of sexual harassment, racial, and other forms of discrimination and other types of unsavoury and threatening behaviours considered unsuitable for MYEG’s work environment. Addresses behaviours and practices that are considered corrupt, may lead to corruption or potentially expose the organisation to corrupt practices. This includes, but is not limited to, elements of bribery, gifts, receiving favours of any kind, misuse of power, theft, fraud, forgery of documents, money laundering, blackmail, using insider information for personal gain, and more. Outlines a fully confidential channel through which employees, vendors and any stakeholder can report corruption or any other undesirable behaviour or practices, in good faith, without fear of punitive measure such as retaliation, dismissal, victimisation, demotion, suspension, intimidation, discrimination and so on. All whistleblowing reports will be received and investigated by an internal auditor, or by an appointed third-party investigator. CODE OF CONDUCT CODE OF ETHICS NON-DISCRIMINATION & EQUAL EMPLOYMENT OPPORTUNITY POLICY ANTI-CORRUPTION POLICY WHISTLE BLOWING POLICY The policies above can be downloaded from our Investor Relations portal at https://www.myeg.com.my/investor_relations (under the “Corporate Governance” tab). All employees are briefed on these policies during their induction and the policies are again communicated to all employees periodically throughout the course of their employment. Employees of business units considered to be at high risk of exposure to corruption also sign a document acknowledging their understanding of our Anti-Corruption Policy. Aside from employees, intermediaries of MYEG such as vendors, contractors and agents are also held to the same level of ethical conduct and must be agreeable with our governance policies before dealing with us. The company’s internal audit function conducts periodic assessment of our operations to ensure compliance with these codes and MATERIALITY (CONT’D)