My EG Services Berhad Annual Report 2019

ANNUAL REPORT 2019 47 In an effort to help our partner governments contain the spread of COVID-19, in February 2020, MYEG developed an extensive AI-powered Covid-19 risk profiling system in response to the pandemic that has become a top priority for governments around the world. The smart health profiling and tracking system has capabilities that include historical geolocation and anomaly tracking for travelers, with a fully-automated system that analyses of a vast number available data points, to help authorities manage travel restrictions more effectively and conduct more detailed assessments on high health risk visitors. In April, the Group launched MyEGuard, a contact tracing smartphone application, in the Philippines to assist efforts undertake by various cities and local authorities in containing the spread of the virus. Furthermore, in an initiative to help the Government carry out monitoring and enforcement activities more effectively, the Group also launched a one-stop portal in Malaysia for employers to arrange COVID-19 on-site screening for their workers, with digital certificates issued as proof of testing. Going forward, we will continue to leverage our skills and expertise as an e-government services provider to help our partner governments better serve its citizens. E-government Services The digital world, by its very nature, is disruptive. New and emerging technologies could upturn businesses and entire industries. MYEG’s success today is founded on our niche as a technology leader in e-government services in Malaysia. Nevertheless, we compete in a level playing field where there are no unfair barriers to entry. Our ability to maintain our competitive edge is key to our survival, which is why we have continued investing in product development to ensure we are first to market with new and improved solutions that address the pain points of today’s consumers and businesses (see page 49 for more information on our Intellectual Property). While digitalisation remains high on the Government’s agenda as a growth driver for the nation, we see opportunities to continue supporting this impetus and will work closely with the Government to support their goals and aspirations and the evolving needs of the nation. MATERIALITY (CONT’D) SUSTAINABILITY STATEMENT