Maxis Berhad | Annual Report 2012

Maxis Berhad // Annual Report 2012 75 Certified Internal Auditor (“CIA”) programme Global competition, the security risks of advanced technology and the effects of the economy are just a few of the factors that create new challenges for internal auditors. Professionally certified internal auditors are crucial to ensure that internal auditing activities are managed effectively and efficiently. In Malaysia, the requirements of Bursa Malaysia have made it mandatory for public-listed companies to set up an internal audit function. In accordance with this, Maxis has enrolled candidates from within our Internal Audit team for the CIA certification programme at Sunway College, an authorised private test centre to administer the CIA examinations. They will undergo a two-year programme that consists of four parts covered over a duration of 60 hours. The programme commenced in July 2012. Once qualified, our Certified Internal Auditors will help enhance corporate governance within our organisation, bring added value to the boardroom, protect stakeholders and allow us to work with the highest degree of proficiency, professionalism and ethics. SHARING OUR SUCCESS We operate on the basis that an empowered, secure and happy workforce is the backbone of a successful organisation. A company that enables employees to enjoy a healthy work-life balance will have a healthier bottom line and long-term sustainability. To foster a productive and enabling work environment, we offer competitive salaries benchmarked against the market, as well as a comprehensive benefits package. We allow employees to customise their own benefits to best suit their personal and family needs at different stages of their lives using a special points system. We also believe that our employees are the best ambassadors for our brand. As such, they are eligible to purchase any of our services at reduced prices and receive voice and data rebates. Our Employee Share Option Scheme (“ESOS”), which was introduced in 2011, is one of the ways we encourage participation in the company’s growth, and how we reward performance, commitment and loyalty in the long run. We have also taken a big step to establish a Corporate Culture team in January 2012 with the objective of aligning all employees to the organisation’s vision, values and business goals. To create an atmosphere of employee engagement and involvement, our Make A Difference programme was set up to promote a culture of excellence and continuous improvement. This initiative saw a variety of improvement programmes implemented with cross- functional support to ensure higher collaboration within the organisation. Finally, since we are in the business of communication, we believe it is vital to give our employees a say in how we implement policies, practices, and decisions that ultimately affect our work culture. Every year, Maxis measures the level of employee engagement and invites feedback through the Voice of Maxis. Other communication avenues are also made available via face-to-face interaction and online and electronic newsletters. Outside of work, we are still a big, warm happy family. Our employees enjoy a healthy and interactive social calendar courtesy of special events like the Annual Dinner, treasure hunts, talents shows and family days that are designed to create closer comradeship. Volunteerism is encouraged to allow employees the opportunity to give back to society and create an equally positive impact outside of the workplace. A COMMITTED WORKFORCE The strongest indicator of a company built for the future is the level at which our employees are committed to our success. Our workforce operates on our values which revolve around being Simple, Trustworthy, Creative and Brave. These principles define each one of our employees and our organisation as a whole. To us, they are the hallmarks of a well-defined brand that is committed to ensuring an interactive, bright and successful tomorrow. WHAT’S INSIDE HIGHLIGHTS OUR STRENGTH LEADERSHIP OUR BUSINESS IN ACTION CORPORATE RESPONSIBILITY