Bank Islam Integrated Annual Report 2023

OPPORTUNITIES Supporting the Nation’s Agenda and Policy Developments Set aspirational target, leveraging on the positive momentum of growth opportunities in selected sectors Steps taken are aligned with the National Budget and other policy developments such as National Energy Transition Roadmap (NETR) and New Industrial Master Plan 2030 (NIMP 2030). Our growth areas will be in green and renewable energy financing, SDG-aligned sectors such as infrastructure and targeted property development, and supply chain financing specifically tailored for mid capital or SME clients. This approach aims to support our clients’ sustainability transitions and foster their continued growth. Leveraging on Market Recovery Trajectory and Growth Opportunities in Selected Sectors Leverage fluctuating interest rates and market conditions to maximise trading income and foster growth in our Forex business. Expand into promising emerging markets aligned with our risk appetite to diversify revenue streams and portfolio. Sustain our commitment to ESG initiatives, meeting the growing market demand, and prioritise partnering with clients in their journey towards sustainability. Identify and prioritise key sectors with high growth potential and positive drivers such as healthcare, construction, oil and gas, telecommunications, and Halal sectors. Facilitate rapid investment growth in ESG-focused initiatives, providing opportunities to raise capital for projects appealing to sustainability-minded investors. Strong demand for Shariah-compliant investments and increasing need to enhance online investment platforms to meet the demands of consumers. Technological Advancements to Improve Client Experience and Enable Growth: Drive digitalisation to build capabilities, crafting an ecosystem that leverages digital technology to enhance client benefits and unlock multiple revenue streams for the Bank. Enhance our digital platform, eBanker Pro, through seamless integration with cutting-edge technologies such as APIs, blockchain, artificial intelligence, and machine learning, elevating client service and positioning Bank Islam competitively within the market. Execute comprehensive system enhancements throughout GIB, focusing on refining and upgrading functionalities to maximise efficiency and user experience across our risk management tools, including credit transformation initiatives, treasury and investment solutions platform to complement the Group’s Retail and Wealth propositions. The measures are fortified by robust Risk & Compliance controls and a culture of vigilance. 95 1 2 3 4 5 6 7 8 9 www.bankislam.com MANAGEMENT DISCUSSION AND ANALYSIS – BUSINESS REVIEW

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