Bank Islam Integrated Annual Report 2023

d) Financial Wellness Recognising the correlation between financial well-being and job satisfaction, we are committed to improving employee contentment and productivity. This commitment is demonstrated through our continuous support of the financial needs and aspirations of our workforce via ongoing initiatives. 2. Cultivating a Culture of Trust and Transparency Recognising the importance of a healthy work-life balance, we have implemented various initiatives to empower our workforce through flexibility and inclusivity. This commitment fosters open communication, collaboration, and ultimately, a thriving and engaged team. Talk Series with Credit Counseling and Debt Management Agency (AKPK) To promote financial resilience and smart money management among our employees. In collaboration with Malaysia’s Credit Counseling and Debt Management Agency, AKPK, we hosted a Talk Series designed to empower our employees for a more secure financial future. Covering practical topics such as responsible borrowing and retirement planning, the series consisted of five sessions. A total of 3,281 employees benefited from these sessions, gaining valuable knowledge and tools to make informed financial decisions. This initiative underscores our commitment to nurturing a healthy and empowered workforce. Positive feedback from participants further validates the impact of this initiative on their financial well-being. Objective: What We Did: EPF Webinar & On-Ground Engagement To promote financial resilience and smart money management among our employees. We collaborated with EPF to conduct a webinar, equipping 420 staff members with insights into their retirement plans and personal finance. Furthermore, 80 staff members proactively sought additional information at the KWSP booth, demonstrating their dedication to financial well-being. Objective: What We Did: Flexible Working Arrangements To offer employees the freedom to work remotely, with the aim of improving work-life balance, productivity, and overall job satisfaction. Implemented a flexible work policy, allowing employees the opportunity to work from any location that best suits their role. Over 1,900 employees have enjoyed this perk, with positive feedback indicating that 75% acknowledged improved work-life balance and 80% appreciated the convenience of remote work, as reported by BITI-Pulse 1 respondents. Objective: What We Did: Value Created: 127 1 2 3 4 5 6 7 8 9 www.bankislam.com SUSTAINABILITY STATEMENT

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