Serba Dinamik Annual Report 2019

INVESTORS / SHAREHOLDERS MEDIA ISSUES THAT MATTER Reputation and corporate image. Accurate and timely data and information Effective communications. Increasing corporate profile. ISSUES THAT MATTER Business growth. Profitability. Acquisitions and expansions. Market diversifications. Risk management. Corporate governance. Reporting standards. STAKEHOLDERS ENGAGEMENT EMPLOYEES ISSUES THAT MATTER Corporate direction and growth plans. Workplace health and safety. Equal opportunity. Remuneration and benefits. Training and skills development. Career development and advancement. Labour and human rights Work-life balance. Management visits to all local and foreign operations. Staff meetings. Employee events such as family day, annual dinner, Hari raya open house, etc. Sports and recreational activities. Internal memorandums. Monthly newsletters. Training and skills programmes. ENGAGEMENT METHOD PUBLIC AND LOCAL COMMUNITY ISSUES THAT MATTER Social responsiblities. Environment care. Contributing to the less fortunate. Job creation. ENGAGEMENT METHOD Community Programmes. Donations and financial aids. Local sourcing. Press releases. ENGAGEMENT METHOD Press conferences. General press/media releases. One-to-one media engagements. Dialogues session with media. Invitation of media in corporate events. 124 SERBA DINAMIK HOLDINGS BERHAD 2019 ANNUAL REPORT SUSTAINABILITY STATEMENT STAKEHOLDERS ENGAGEMENT We continue to actively engage with various stakeholders in efforts to strengthen relationships and create shared values that will propel our Group towards business excellence. This enables us to capture varied expectations, concerns and viewpoints that each group may have about our Group’s business operations. The following presents our list of key stakeholders, their identified issues that matter and our method of communication and engagement. S U S TA I N A B I L I T Y F R A M EWO R K