My EG Services Berhad Annual Report 2022

MATERIALITY MATTERS (cont’d) EMPLOYEE MENTAL HEALTH Although the pandemic’s restrictions have lifted and people can interact more freely now, MYEG continued its efforts in boosting positive mental health among employees in 2022. Mental health is treated as just as important as physical well-being. However, as the company continued to observe strict COVID-19 SOPs, we did not conduct activities such as games and team building sessions. The Group had replaced these activities with providing a “quote of the day” as well as disseminating news clippings / articles on mental health awareness to employees to motivate, boost morale and create a channel for staff to ease their frustration garnered from work stress, customer complaints, irregular working hours and more. We also continued to rely on robust digital communication platforms such as Zoom, WhatsApp and e-mails when needed, alongside physical channels, to propagate these mental health initiatives across the organisation. COMMUNITY INITIATIVES MYEG remains committed to upholding our corporate social responsibility (“CSR”) since it benefits the community by providing a wide range of financial and non-financial support to various charitable causes and community programmes. KomunitiMYEG, which is the company’s CSR arm, comprises employees who volunteer their time in CSR efforts. Through community initiatives, MYEG is also able to increase its exposure to the local community and improve its brand awareness. By solidifying ourselves as a company that firmly believes in investing within the community, stronger bonds can be made with the people in the community, which could lead to higher usage of our platform. The local community has allowed MYEG to become the company it is today and their usage of our products and services are vital for our operations. The Group will do its best to help the community through our focus on welfare, socioeconomic factors and children’s rights. MYEG wishes to keep a close contact with the community and make communication between MYEG and the community as easy as possible. The Group can be contacted through email and phone call, while also being available on social media platforms such as Facebook, Twitter, Instagram, LinkedIn and YouTube. Any issues that need to be raised regarding our services, business practices, operations and even employee conduct are open for discussion. We aim to be as transparent as possible with our community, and will try our best to deal with any potential concerns. Information on some of our community activities in FY2022 are as follows: Workplace Blood Donation Campaign (31.1.2022) The Industrial Relations (“IR”) department launched its 2022 CSR program by organising a blood donation campaign at MYEG Tower, marking the sixth year of its partnership with Pusat Darah Negara. 108

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