My EG Services Berhad Annual Report 2021

ANNUAL REPORT 2021 3 OVERVIEW ABOUT THIS REPORT (CONT’D) Given the above, the FY2021 IAR has incorporated the following content elements: CONTENT ELEMENT DESCRIPTION About MYEG This section provides an overview of the organisation – general details on MYEG’s business operations, locations of business operations, services provided and other related introductory information. Group Business Model Details of the actual business model or business process on how MYEG provides its services to consumers. The section depicts the customer journey from start to end and how MYEG’s business model facilitates the consumption of services. Group Business Strengths Outlines how the aforementioned business process enables MYEG to derive specific business strengths or competitive advantages, upon which the Group can leverage to further solidify its business model. The section also illustrates the dynamic, interconnected relationship between the business process or business model with business strengths and business strategy. Operating Environment This section shows how MYEG continues to be well attuned to the macro-operating environment and how external trends and developments may impact the availability of capitals, internal business and value creation capabilities. Risks and Opportunities The assessment of external factors and its impacts on MYEG enables the development of a risk and likelihood matrix of materiality topics that can impact financial and nonfinancial value creation. Outlook and Strategic Priorities Beyond providing the overall operating landscape for FY2021, this section also outlines the key strategic priorities for MYEG going forward and describes how the Group intends to realise its future business plans. Capital Consumption And Values Created (Output And Outcomes) The provision of the value creation model provides a visual diagram of how resources are consumed to drive value creation. Management Discussion and Analysis A detailed review from the perspective of Senior Management on MYEG’s business and operational performance and the creation of financial values. Sustainability Statement Comprehensive yet concise disclosure of the Group’s environmental, social and governance (“ESG”) performance for FY2021. Corporate Governance Overview Statement Disclosures on the Group’s approach in ensuring compliance with the Malaysian Code on Corporate Governance 2021 (“MCCG”). APPLIED FRAMEWORKS The FY2021 IAR report draws from / has been developed in accordance with the following reporting frameworks: z Main Market Listing Requirements (“MMLR”) of Bursa Securities Malaysia Berhad (“Bursa Securities”) z Integrated Reporting Principles Based Framework of the International Integrated Reporting Council (“IIRC”). z Bursa Malaysia Sustainability Reporting Guide, 2nd Edition 2018 z FTSE4Good Index Disclosures (“FTSE Russell’s ESG Data Model”) z MCCG z Companies Act 2016 (“Act”) z Malaysia Financial Reporting Standards (“MFRS”) z ISO 31000 Risk Management Standard implemented in 2013

RkJQdWJsaXNoZXIy NDgzMzc=