ANNUAL REPORT 2021 11 OVERVIEW ABOUT MYEG (CONT’D) WHAT WE DO Provider of digital e-goverment and commercial services as well as various other technologically enabled products and solutions. BUSINESS MODEL Harnessing inherent and external technological capabilities to create in-demand solutions that bring services and offerings closers to customers and meets present and evolving market needs. WHOM WE SERVE Federal, state and municipal governments, regulatory bodies and agencies, economic and industrial sectors, commercial businesses and the general public. FINANCIAL AND STAKEHOLDER VALUES CREATED Competitive propositions that deliver convenience, ease of access, protection assurance, development of technology, innovation, affordability and ultimately customer satisfaction. WHO WE ARE Notably, MYEG’s entrance into the blockchain space marks the latest logical step in bridging the accessibility and affordability divide between customers and financial services, as well as various other possibilities that will lead to the development of enhanced customer experiences. Beyond financial offerings, the entry into blockchain paves the way for new and exciting propositions that offer gamechanging prospects for the development and protection of digital assets and digital identities, the transformation of conventional supply chain management and logistics, strengthening traceability systems and more. In essence, MYEG continues to evolve and progress in tandem with its operating landscape, proactively developing solutions and services towards meeting the needs and aspirations of governments, businesses and society. Beyond financial and business growth, MYEG defines value creation from the perspective of its stakeholders; that is the delivery of efficiency, convenience and ease of consumption of services. The COVID-19 pandemic which affected the world for almost three years has propelled MYEG to evolve its business model. The Group has progressively in FY2020 and FY2021 looked to developed solutions that keep society protected, that enable safer travel, that support the operational capability of businesses and ultimately, contribute to the prevention of COVID-19 infections. As the pandemic appears to recede and increasingly becomes endemic in society, MYEG continues to transform its role in providing the necessary safeguards to ensure society stays safer, healthier and the ongoing return to a pre-pandemic scenario continues unabated.
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