MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K) 104 COMMUNITY INVESTMENT Investing back into the community that has contributed towards MYEG’s current position is a vital objective we continue to work towards. The community itself has been dealing with some difficult times as of late due to the pandemic and other natural disasters such as the recent floods in December 2021. It is only right that the Group has activities and initiatives that are aimed at having a positive effect on society. Not only are we helping people but it also increases the exposure of MYEG towards the community and helps solidify us as a recognised leading brand. It is a benefit from a brand awareness perspective since these community investment events also increase the number of users who are on our platforms. By having this reputation as a company that gives back to the community, we are able to use our platform to highlight certain topics and concerns that would be able to help the community as a whole. MYEG has been closely working with Komuniti which is the company’s CSR arm that comprises of employees who volunteer their time and effort in CSR efforts which were recognised through appropriate remunerations and responses. This is done due to their experience in helping sustainability objectives being reached not just for us but the community as well. By leading our CSR efforts, it is a more effective way for us to invest back into our community. By taking care of our community, it means we are ultimately looking after our consumers since we rely on community participation when it comes to our e-services. Their usage of MYEG’s services has enabled us to grow into the company we are today and for that we are grateful. For this reason, we will give our best efforts to look after our community in any way whether it be through focus on welfare, socioeconomic factors or children’s rights. During FY2021, we have continued to focus on helping those who are underprivileged during this pandemic era. Our CSR initiatives are encouraged to our employees so that they can contribute in any sort of manner either through providing ideas, signing up for these initiatives or even developing the Komuniti social media pages. MYEG also ensures they recognise employee volunteers for CSR projects. Volunteers will be given a certificate of participation. Moreover, a volunteer’s involvement in CSR activities will be recorded in the employee’s yearly assessment / appraisal i.e. additional marks awarded in their yearly assessment. MYEG ensures that there is easy access of communication between the community and MYEG itself. A number of mediums can be used. For instance, we can be contacted through email and phone call whilst also being available on social media such as Facebook and Twitter. Any issues that need to be raised regarding our services, business practices and operations or even employee conduct is open to discussion. We aim to be as transparent as possible with our community and will try our best to deal with any potential concerns. Notable highlights and information on our community investment endeavours in FY2021 are as follows: MATERIALITY MATTERS (CONT’D) Approximately RM273,748 total spent on community investment activites 2,964 total volunteer hours 257 employees participated in community investment activities More than 50 charity groups supported 13 community investment activities organised
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