p.93 1 2 3 4 5 6 7 8 9 MANAGEMENT DISCUSSION & ANALYSIS p.92 UEM EDGENTA BERHAD INTEGRATED ANNUAL REPORT 2022 HEALTHCARE SUPPORT HEALTHCARE SUPPORT Implemented strict cost optimisation measures to minimise margin erosion Implemented productivity enhancements and reviewed job scopes to optimise manpower utilisation Negotiated with clients to adjust contract sums and reimburse or share any cost increases Restrategised current client and contract portfolios using financial performance as the decision driver Increased operating costs due to manpower regulations and inflation Collaborated with a wider network of partners to access a larger pool of manpower resources while diversifying our sources of manpower Continued to optimise manpower through productivity enhancements and job scope redesigns Secured contracts which enabled us to hire more local talents while continuing to prioritise local recruitment Manpower sourcing and cost challenges In Malaysia: • A chieved Green Building Certification including LEED Platinum for Hospital Slim River – the highest score for LEED certification for Hospital Operations and Maintenance 2022 • Attained re-certifications for ISO 9001:2015 (Quality Management Systems), ISO 13485:2016 (Medical Devices - Quality Management Systems), ISO 14001:2015 (Environmental Management Systems) and ISO 45001:2018 (Occupational Health and Safety Management Systems) In Singapore: • Attained re-certification of the bizSAFE Star by the Workplace Safety and Health (“WSH”) Council • Attained re-certifications of ISO 9001 (Quality Management System), ISO 14001 (Environmental System), ISO 22301 (Business Continuity Management System), ISO 27001 (Information Security Management System) and ISO 45001 (Occupational Health and Safety System) 564.0 571.5 2.4 18.3 (RM million) Revenue (RM million) Revenue (RM million) PBT (RM million) PBT Commercial 2021 2021 2022 2022 1,006.4 945.2 73.5 75.0 2021 2021 2022 2022 Concession FINANCIAL PERFORMANCE KEY CHALLENGES MITIGATING ACTIONS KEY ACHIEVEMENTS OUTLOOK C ontinue initiatives emphasising on technology applications and sustainability programmes to fulfill the ongoing demand for high-quality healthcare services C apturing opportunities in healthcare technology solutions and expansion into new markets will be the key to meeting the evolving needs of the healthcare sector A s we are faced with the heightened escalation in operating costs due to the inflationary pressures of the post-pandemic environment, we will continue to focus on cost optimisation across our business and pursue diversification into higher margin services
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