2021 UEM Edgenta Annual Report

UEM EDGENTA BERHAD ANNUAL REPORT 2021 1 2 3 4 5 6 7 MANAGEMENT DISCUSSION & ANALYSIS 57 56 EDGENTA OF THE FUTURE 2025 EDGENTA OF THE FUTURE 2025 In 2021, UEM Edgenta renewed the Group’s focus on deepening our solutions base and expanding our footprint in the international market as we continued to pursue our transformation agenda to become a leading technology-based solutions company by the year 2025. We also increased our emphasis on ESG, integrating sustainability elements into the EoTF2025 vision, in tandem with the growing importance of these considerations in the global economy. This new emphasis will further strengthen our fundamentals and put us on a more sustainable growth path. EoTF2025 with a renewed focus in deepening our solutions and footprint, as well as a new emphasis on ESG. Building an integrated facility management (IFM) franchise globally through technology and sustainability solutions Disinfection Services Private PPV Replacement Through Maintenance Screening Services Non-clinical Services Services MOSTFacTM Mobile Lab Hybrid ICU RFID & E-Bracelet Infrastructure Cloud-Based Solution EMR synced with MoH Malaysia Dashboard and Data Analytics Home Quarantine Programme Technology Commenced the pilot healthcare project in a leading healthcare cluster in Saudi Arabia that provides healthcare support services and asset solutions in more than 90 hospitals and clinics Productising tech solutions Driving sustainability solutions Driving clients’ operational efficiency through digitalisation of the processes and systems, data analytics and integration with IoT devices to drive automation and controls Enhancing UEM Edgenta’s IFM franchise in international markets Progress Updates OUR TRANSFORMATION PILLARS TOWARDS ACHIEVING EDGENTA OF THE FUTURE 2025 GOALS EXPAND footprint and deepen solutions base ENHANCE product and technology proposition EXTRACT value from core businesses • Beyond traditional IFM services i. 14 units of Field Hybrid ICUs ii. RTM programme for 9 units of BEMS asset • Pandemic Management Solutions i. Developed HQMS and RFID e-Bracelet for real-time monitoring of COVID-19 patients ii. Converted our UEM Edgenta Learning Centre in Petaling Jaya as a private COVID-19 Assessment & Vaccination Centre iii. COVID-19 Mobile On-site Testing Facility (“MOSTFac™”) as fullfledged COVID-19 screening lab at Penang International Airport Integrated Healthcare Solution: • Saudi Arabia expansion: Pilot at a leading healthcare cluster in Saudi Arabia • Integrated and SMART FM play: Expanding IFM solutions in international markets (Singapore, Taiwan & Dubai) International Growth: Continued focus on cost rationalisation initiatives and rightsizing manpower deployment to deliver fit-for-purpose solutions Fit-for-purpose organisation with enhanced delivery model: Ongoing discussions with key customers Performance Based Contracting (“PBC”): Met savings target, moving towards greater operational efficiency and enhanced project delivery Procurement/Continuous Improvement Savings: Productisation of RAMS: JKR & PLUS implementation in 2022 QuickMed: Early commercialisation of QuickMed Book, QuickMed CMS and QuickMed C-19. Developing QuickMed 2.0 to improve interoperability and accessibility Edgenta NXT: Launched on 28 July 2021; onboarded 14 partners in Marketplace; secured IBCC-KLCC project as 1st client for NXT Cloud; commenced development of Asseto and QuickMed 2.0 For more information about the services of Technology Solutions, please refer to page 16 and 17. For more information about the Sustainability Solutions, please refer to page 80 and 85.

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