2021 UEM Edgenta Annual Report

UEM EDGENTA BERHAD ANNUAL REPORT 2021 1 2 3 4 5 6 7 MANAGEMENT DISCUSSION & ANALYSIS 55 54 OUR VALUE CREATION BUSINESS MODEL OUR VALUE CREATION BUSINESS MODEL • We create opportunities for clients and assets that positively influence society. OUR INPUTS OUR OUTCOMES OUR VALUE CREATION ACTIVITIES FINANCIAL CAPITAL Prudent financial management ensures we have sufficient capital for ongoing operations and business growth INTELLECTUAL CAPITAL Our proprietary and licensed technologies, software, licences, procedures and protocols lend us a competitive edge MANUFACTURED CAPITAL Investing in cutting-edge machinery and equipment to ensure optimum performance to meet highest industry standards HUMAN CAPITAL We nurture a high-performing, innovative and diverse workforce with the right skills and experience to grow our business SOCIAL AND RELATIONSHIP RESOURCE CAPITAL We build strong relationships based on trust with our various stakeholders, integrating their needs into our business NATURAL CAPITAL We use energy to run our operations and technology systems, water for cleaning and hygiene HEALTHCARE SUPPORT PROPERTY & FACILITY SOLUTIONS ASSET CONSULTANCY INFRASTRUCTURE SERVICES BUSINESS DIVISIONS OUTPUTS • Preserve the lifespan of more than 51,000 BEMS assets worth over RM1.4 billion • Care for more than RM1.8 billion worth of FEMS assets • Process over 19,200 tonnes of soiled linen annually • Incinerate 7,900 metric tonnes of clinical waste annually • Maintain over 3.0 million sqm2 of cleanable area daily • Provide Facility Management Services at over 500 buildings & facilities • Save more than RM30 million kWh energy per annum • Reduce electricity consumption between 20-40% through our Energy Efficiency Solutions • Manage over RM10 billion worth of infrastructure assets • Approximately 4,000 km of expressways and state roads managed in Malaysia and Indonesia • Involve in over RM110 billion worth of infrastructure projects (including projects currently under construction) from Opus Consultants OPERATIONAL • Edgenta NXT Cloud, Edgenta NXT Marketplace, Edgenta NXT Procure • QuickMed • COVID-19 Mobile On-Site Testing Facility • Home Quarantine Monitoring System • RFID e-Bracelet • BEMS IoTisation NEW SERVICES • Revenue: RM2.3 billion • RM10.8 billion order book • New contracts secured: RM1.0 billion • Net cash position: RM185.2 million • Total assets: RM2.9 billion FINANCIAL FOR MALAYSIA • Installed 14 units of Field Hybrid ICU facilities which increase the ICU beds to 140 units nationwide • Installed nine BEMS assets under Replacement Through Maintenance programme • Converted our UEM Edgenta Learning Centre in Petaling Jaya as a private COVID-19 Assessment & Vaccination Centre and administered over 25,500 vaccine doses • Developed HQMS and deployed 30,000 units of RFID e-Bracelets for realtime monitoring of COVID-19 patients • Offered drive-through & on-site COVID-19 screenings for corporate and individuals who require the Rapid Test Kit Antigen (“RTK”) and the Polymerase Chain Reaction (“PCR”) tests FOR SHAREHOLDERS • Shareholders’ fund: RM1.5 billion • Dividend: 3.00 sen per share for FY2021 • Net assets per share: RM1.85 FOR CUSTOMERS • Incorporation of Health, Safety, Environment system and control from conception of project • Establish Safety Guidelines for safe working environment • Improve forward planning system and highlighting the project risk and challenges • Conduct training and provide Oracle system support • Commit to a Corruption-Free Pledge with MACC to enhance anti-corruption in business practice FOR GREATER SOCIAL EQUITY • 51% of total workforce are women and 34% of top & middle management positions held by women • 48% of total workforce are Millennials and Gen Z • Designed impactful learning programmes to enhance the capabilities, skills and knowledge of our employees through Edgenta Academy • Accelerated our frontliners vaccination by purchasing vaccines • Provided subsidy on internet bill, offered flexibility to work from home and staggered working hours during the COVID-19 pandemic FOR COMMUNITIES • Donated RM50,000 to Tabung Ikthiar Selangor Bangkit flood relief fund by the Selangor State Government • Distributed food packs and tablets for underprivileged families across 3 schools in Klang Valley • Organised food donation drive with B40 communities at PPR and Asnaf recipients in Pantai Dalam, Bangsar that were impacted by COVID-19 pandemic FOR A BETTER ENVIRONMENT • RM16 million total annual electricity cost savings for clients through our Energy Performance Contracts (“EPC”) projects • Installed photovoltaic solar panels on the roof of Menara UEM which reduced our electricity consumption by approximately 4.5% • 20% increase in Chiller Coefficient of Performance (“CCP”) on average annually • 12 tonnes of Recyclable Waste diverted from landfills on average annually MATERIAL MATTERS M1 Business Ethics M2 Innovation and Technology-based Operational Excellence M3 Economic Development M4 Supply Chain Management M5 Climate Change & Energy M6 Environmental Management M7 Occupational Health & Safety M8 Employment Culture M9 Customer Satisfaction M10 Human Rights Assessment M11 Local Community CORE VALUES MISSION: • Our services, commitment to smarter thinking and improved solutions place us at the forefront of the industry. VISION: Optimising Assets to Improve Lives.

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