63 SUSTAINABILITY STATEMENT Topics Raised How We Respond Frequency of Engagement • Corporate financial performance • Corporate governance • Investor relationship management • Environmental matters • Safety of assets • Compliance to regulations • Labour practices • Transparency and disclosures • Safety and health • Communication and tenant-owner relations • Mall/Building facilities • Environmental matters • Activities, programmes or marketing campaigns to increase footfall • Staff performance and development • Business strategies, objectives, achievements • Staff wellbeing • Employee benefits • Yearly • Quarterly • Quarterly • As and when required • Annually • Twice a year • By event • Monthly • Ongoing • Yearly • Ongoing • Provide regular financial reports, including quarterly and annual statements • ESG strategy, performance and disclosures which include management of climate related risks • Adhere to local regulatory bodies • Timely response to inquiries and requests for clarification regarding specific matters • Timely submission/filing of regulatory reports • Strict occupational safety and health procedures • Salary review and performance review • Provide relevant upskilling and development opportunities • Transparent procurement process • Business ethics • Ongoing • Establish and communicate clear and transparent procurement guidelines • Implement a comprehensive Code of Conduct and Business Ethics that outlines the ethical standards expected from service providers and suppliers. • Income & expenditure • Leasing & total occupancy • Marketing & promotions • Maintenance summary • Security, housekeeping & parking • Monthly • Provide regular financial reports detailing income and expenditure • Monitor and analyse leasing and occupancy metrics regularly, addressing any vacancies or underperforming areas. • Support the implementation of promotional campaigns that align with the overall marketing strategy of the REIT. •Regular meetings with property, service, and maintenance managers to discuss key matters, address challenges, and make collaborative decisions. • Safety and health • Facilities or services provided in the building • Promotion or sales offers by tenants • Social contribution • Ongoing • Monthly • By event • Develop and share emergency response plans to address any potential safety concerns promptly. • Establish a feedback mechanism to gather input from shoppers and the community • Provide support to tenants in executing effective marketing campaigns • Implement CSR programmes that address community needs • Provide clear and consistent communication on safety protocols, emergency procedures, and health guidelines • Establish a feedback mechanism • Conduct regular inspections to identify and address maintenance issues promptly. • Implement sustainable and environmentally friendly practices within the property, such as energy-efficient lighting, waste reduction programs, and green certifications. A STRATEGIC APPROACH TOWARD SUSTAINABLE EXCELLENCE
RkJQdWJsaXNoZXIy NDgzMzc=