Malaysian, Age 62, Female
Date of Appointment:
25 September 2021
Length of Service:
4 years 6 months (as at 31 March 2026)
Number of Board Meetings Attended: 5 / 5
Membership(s) of Board Committees:
Audit & Risk Management Committee (Member)
Nomination & Remuneration Committee (Member)
Jocelyn Ng Lai Leng brings over 30 years of experience in marketing, business development and management. She graduated with a Bachelor of Arts in General Psychology from the University of Waterloo, Canada, in 1985 and subsequently earned a Master of Arts in Psychology from Duquesne University, USA, in 1986.
She began her career in 1987 as a Psychology and Sociology Lecturer under the American Degree Programme at Rima College. Later that year, she joined the Stamford College Group, where she served as a Psychology and Philosophy Lecturer until September 1988.
From September 1988 to January 1994, she held the positions of Market Research Manager and subsequently Brand Manager at Malaysian Tobacco Company Berhad. In these roles, she was responsible for analysing market trends, consumer behaviour and brand performance, before leading the development and execution of brand strategies across the company's portfolio. In July 1994, she joined Quality Bakers (M) Sdn. Bhd. as Marketing Manager, overseeing marketing initiatives and brand development activities.
In August 1996, she joined JT International as Group Product Manager, where she managed brand portfolios and marketing programmes. She subsequently joined Danone Malaysia in March 2001 as Marketing Manager for the Snacks Division and was later promoted to Marketing Director for Biscuits and Snacks, leading the strategic marketing and growth of the division's product portfolio.
Following a two-year sabbatical to pursue her interests in art and fitness, she returned to Danone Dumex Sdn. Bhd.
in January 2007 as Marketing Director before assuming the role of Medical Marketing Director. During her tenure, she led marketing strategies across both the consumer and medical nutrition segments until July 2010.
In November 2010, she joined PepsiCo Malaysia Sdn. Bhd. as Head of Marketing (Foods & Beverages). In March 2012, she additionally assumed the role of Head of Commercial (Foods). She was promoted to General Manager in June 2013, overseeing operations across Malaysia, Singapore, Brunei, Mongolia and the Pacific Islands. In this capacity, she led business growth initiatives, commercial strategies and key distributor partnerships across the region.
In March 2015, she joined UNIQLO Malaysia Sdn. Bhd. as Senior Director of Operations and was promoted to Chief Operating Officer in September 2015. She held the position until 2017, overseeing the company's operational and commercial functions in Malaysia.
She currently operates her own consultancy, providing management and marketing advisory services to businesses. In addition, she serves on the boards of private limited companies including Mesra Retail & Caf Sdn. Bhd.
Her directorship with Mesra was effective prior to Mesra becoming a customer of Farm Fresh Milk Sdn. Bhd. Accordingly, she will abstain from any discussion in relation to contracts between the aforementioned companies. She has not been convicted of any offences in the past five (5) years, nor was she subjected to any public sanctions or penalties by relevant regulatory bodies during FY2026.