My EG Services Berhad Annual Report 2020

MY E.G. SERVICES BERHAD Regisration No. 200001003034 (505639-K) 20 As users looked to reduce their exposure by limiting their time spent outdoors, providing a convenient online platform GPS EBJMZ OFFET TIPQQJOH XBT XFMM SFDFJWFE CZ UIF NBSLFU 5IF /", #&-* 'MFYJ 7BMVF 1MBO HJWFT DVTUPNFST B áFYJCMF DPOWFOJFOU BOE DPTU FGGFDUJWF XBZ UP TIPQ GPS UIFJS LJUDIFO OFFET "MTP JO "VHVTU .:&( DPNNFODFE B DPMMBCPSBUJPO XJUI UIF -BCPVS %FQBSUNFOU GPS UIF QVSQPTFT PG NPOJUPSJOH BOE FOGPSDFNFOU SFMBUFE UP UIF $07*% TDSFFOJOH PG GPSFJHO XPSLFST 5IJT DPMMBCPSBUJPO BJNFE UP MFWFSBHF PO .:&( T POF TUPQ $07*% QPSUBM BO BMUFSOBUJWF DIBOOFM GPS FNQMPZFST UP SFHJTUFS BOE BSSBOHF UFTUJOH PG UIFJS workers. .:&( TIBMM TIBSF XJUI UIF -BCPVS %FQBSUNFOU SFMFWBOU SFBM UJNF EBUB GSPN UIF POF TUPQ QPSUBM JODMVEJOH XPSLFST TDSFFOJOH TUBUVT UFTU SFTVMUT BOE NPCJMF 23 DPEF CBTFE EJHJUBM DFSUJàDBUFT JTTVFE BT QSPPG PG UFTUJOH *O FTTFODF MYEG developed a support system that improves data collection and analysis to bolster the Malaysian government’s FGGPSUT JO $07*% EFUFDUJPO JO UIF DPVOUSZ *O 0DUPCFS .:&( SFDFJWFE B -0" GSPN UIF .JOJTUSZ PG )FBMUI JO .BMBZTJB UP VOEFSUBLF UIF QSPWJTJPO PG BO POMJOF QBZNFOU TZTUFN GPS JOCPVOE USBWFMFST UP SFHJTUFS BOE NBLF QBZNFOU QSJPS UP UIFJS BSSJWBM JO UIF DPVOUSZ GPS $07*% screening test and quarantine charges to be implemented at all entry points to the country. Hence, MySafeTravel was EFWFMPQFE JO BDDPSEBODF XJUI UIF BGPSFNFOUJPOFE -0" .Z4BGF5SBWFM UIFSFGPSF CFDBNF B DSVDJBM GBDFU JO IFMQJOH UP NBOBHF UIF $07*% QBOEFNJD JO UIF DPVOUSZ XIJDI FOBCMFE .:&( UP FGGFDUJWFMZ XPSL TJEF CZ TJEF XJUI UIF .BMBZTJBO HPWFSONFOU UP QSPWJEF DSJUJDBM EJTUSJCVUJPO PG payment methods by leveraging its platform’s technological enhancements. You can read more about MySafeTravel in the ‘Healthcare Services’ section of this Management Discussion and Analysis. .:&( TVDDFTTGVMMZ JOUSPEVDFE POMJOF SFOFXBM PG NPUPSDZDMF JOTVSBODF BOE SPBE UBY PO 0DUPCFS BT XFMM BT $%- PO 0DUPCFS "EEJUJPOBMMZ VTFST XJMM BMTP CF BCMF UP BDDFTT NPUPSDZDMF SPBE UBY BOE $%- EFMJWFSZ TFSWJDFT which is a timely addition to prevent physical interaction when collecting the renewed road tax and license. The JOUSPEVDUJPO PG UIFTF OFX DPODFTTJPO TFSWJDFT DPNQMFNFOUT PUIFS FYJTUJOH +1+ SFMBUFE TFSWJDFT In November 2020, MYEG commenced its online service for users in Malaysia to search for corporate information and CVTJOFTT QSPàMFT PG 4JOHBQPSF DPNQBOJFT 5IF OFX TFSWJDF JT B DPMMBCPSBUJPO CFUXFFO .:&( BOE $3*' #J[*OTJHIUT 1UF -UE B 4JOHBQPSF CBTFE DPNQBOZ BOE B MJDFOTFF UP UIF "DDPVOUJOH BOE $PSQPSBUF 3FHVMBUPSZ "VUIPSJUZ i ACRA ”) database to supply information report services. In December 2020, MYEG signed an exclusive Memorandum of Understanding with Zhifei to secure cooperation in PCUBJOJOH UIF .BMBZTJBO )BMBM DFSUJàDBUJPO GSPN +",*. GPS UIF $IJOFTF CJPQIBSNB DPNQBOZ T $07*% WBDDJOF "T BO JOUFSOBUJPOBMMZ SFDPHOJTFE TUBOEBSE +",*. T )BMBM BDDSFEJUBUJPO XJMM FOTVSF JODSFBTFE BDDFQUBODF PG UIF WBDDJOF among the global Muslim population. This partnership also grants MYEG exclusive rights to distribute the vaccine in .BMBZTJB GPS B ZFBS QFSJPE OVERSEAS BUSINESS HIGHLIGHTS AND ACHIEVEMENTS *O +BOVBSZ JO *OEPOFTJB UISPVHI JUT BTTPDJBUF DPNQBOZ $BSUFO[ .:&( FYQBOEFE JUT UBY NPOJUPSJOH TZTUFN UP NPSF DJUJFT 5IJT FYQBOTJPO GPMMPXFE UIF DPNNFODFNFOU PG UIF TZTUFN T QJMPU EFQMPZNFOU JO +BLBSUB JO UIF QSFWJPVT àOBODJBM ZFBS 5IF (SPVQ XJMM DPOUJOVF UP NPOJUPS UIF TZTUFN T JNQMFNFOUBUJPO BT EFQMPZNFOU JO +BLBSUB JT TUJMM POHPJOH The system will be deployed on a chargeable basis and thus generate additional revenue for the Group’s Indonesian operations once implementation are completed. In November 2020 in the Philippines, the Group inked a strategic partnership between joint venture entity, MYEG 1IJMJQQJOFT BOE '47$ UP EFWFMPQ B NPCJMF BQQMJDBUJPO GPS UIF CPPLJOH BOE QBZNFOU PG $07*% UFTUT BMPOH XJUI UIF issuance of a digital QR code system as proof of testing. As the FVSC operates the largest chain of vaccination clinics in the country of over 100 million people, this alliance, as BO FYDMVTJWF QBZNFOU HBUFXBZ EFWFMPQFS BOE QBSUOFS TUSFOHUIFOT .:&( T QPTJUJPO BT B MFBEJOH QSPWJEFS PG $07*% related tech solutions and services in the region. MANAGEMENT DISCUSSION AND ANALYSIS REVIEW OF THE MACRO-OPERATING ENVIRONMENT (CONT’D)