My EG Services Berhad Annual Report 2020

ANNUAL REPORT 2020 19 HEALTHCARE SERVICES *O 'FCSVBSZ .:&( EFWFMPQFE BO "* QPXFSFE $07*% WJSVT SJTL QSPàMJOH TZTUFN 5IF TZTUFN MFWFSBHFT PO historical geolocation and anomaly tracking for travelers. The technology was made available to the governments of Malaysia and the Philippines. MyEGuard, a contact tracing and digital health profiling smartphone application which enables authorities to carry out DPOUBDU USBDJOH UP BTTJTU UIF DPOUBJONFOU PG UIF $07*% QBOEFNJD JO UIF DPVOUSZ XBT JOUSPEVDFE JO UIF 1IJMJQQJOFT in April 2020 through MYEG Philippines with pilot implementations of the application in selected cities. *O .BZ .:&( MBVODIFE B DPOWFOJFOU POF TUPQ QSPQSJFUBSZ QPSUBM GPS FNQMPZFST JO .BMBZTJB UP NBOBHF UIF SFRVJSFNFOUT SFMBUFE UP UIF TDSFFOJOH PG UIFJS XPSLGPSDF GPS UIF $07*% WJSVT 5IF QPSUBM XPVME BMMPX BMM FNQMPZFST and employees, including foreign workers, to register for health screenings as part of a compliance directive with the .BMBZTJBO HPWFSONFOU T HVJEFMJOFT GPS CVTJOFTTFT UP PQFSBUF EVSJOH UIF $07*% QBOEFNJD The portal was subsequently integrated with SOCSO’s system for eligibility validation when the Group embarked on an JOJUJBUJWF XJUI 40$40 UP WBMJEBUF UIF FNQMPZFST BOE FNQMPZFFT FMJHJCJMJUZ GPS 40$40 T 141 TVCTJEZ JO +VMZ 5IJT FOBCMFE UIF QSPDFTT PG FMJHJCJMJUZ TDSFFOJOH BOE TVCTJEZ DMBJNT VOEFS UIF 141 UP CF DBSSJFE PVU UISPVHI .:&( T POF stop portal in a more seamless and efficient manner. *O +VOF PVS BTTPDJBUF $BSUFO[ UISPVHI PXOFE TVCTJEJBSZ 15 $BSUFO[ 5FLOP -BC FOUFSFE JOUP B .P6 XJUI +BLBSUB 4NBSU $JUZ .BOBHFNFOU 6OJU GPS UIF QSPWJTJPO BOE TVCTFRVFOU JNQMFNFOUBUJPO PG B DPOUBDU USBDJOH BQQMJDBUJPO GPS UIF QSPWJODF PG +BLBSUB *OEPOFTJB -BVODIJOH JO /PWFNCFS XBT .:&( T NVDI BOUJDJQBUFE .Z4BGF5SBWFM EJHJUBM IFBMUI QBTT TZTUFN GPS USBWFMFST designed to facilitate faster, simpler and safer entry into the country amidst the ongoing pandemic. The system is fully developed and operated by MYEG with the approval given by the Ministry of Health, and serves BT BO POMJOF DIBOOFM GPS JOCPVOE USBWFMFST UP SFHJTUFS BOE QBZ GPS NBOEBUPSZ $07*% TXBC UFTUT BOE UP DIPPTF BOE pay for their preferred location for quarantine stays prior to arrival. .Z4BGF5SBWFM VTFST XJMM BMTP CF QSPWJEFE XJUI B 23 DPEF CBTFE EJHJUBM DFSUJàDBUF UISPVHI UIF .Z23 CZ .:&( NPCJMF application, which will be used by border authorities as proof of compliance with the prevailing SOPs related to travel. Additional features will be introduced progressively as travel bubbles are established between countries to ensure SOPs are adhered to. The service is accessible at https://safetravel.myeg.com.my . December 2020 saw the Group enter into cooperation with Zhifei to obtain the Malaysian Halal certification from +",*. GPS UIF ;IJGFJ T $07*% WBDDJOF BOE UP FYDMVTJWFMZ EJTUSJCVUF UIF WBDDJOF JO .BMBZTJB GPS B ZFBS QFSJPE *O 'FCSVBSZ .:&( JOUSPEVDFE UIF VTF PG JUT EFFQ UISPBU TBMJWB CBTFE $07*% UFTU LJU JO .BMBZTJB BOE the Philippines. Also, in February 2021, we introduced MySafeQ, an online portal which offers a slew of hotel BDDPNNPEBUJPO BOE BNFOJUZ PQUJPOT BWBJMBCMF UP MPX SJTL $07*% QBUJFOUT XIP NBZ XBOU UP QSPDFFE XJUI mandatory quarantine requirements in more comfortable settings. MALAYSIA BUSINESS HIGHLIGHTS AND ACHIEVEMENTS However, beyond its healthcare successes, MYEG has continued to make headway in other aspects of its operations. The Group received an extension for the provision of the electronic delivery of vehicle registration, driver and vehicle MJDFOTJOH TFSWJDFT BOE QBZNFOU PG TVNNPO TFSWJDFT XJUI +1+ GPS B ZFBS QFSJPE VQ UP .BZ *O BEEJUJPO .:&( SFDFJWFE B ZFBS FYUFOTJPO GSPN UIF .BMBZTJBO .JOJTUSZ PG )PNF "GGBJST UP QSPWJEF UIF GPSFJHO XPSLFS temporary employment pass online renewal service from 23 May 2020 to 22 May 2023. *O "VHVTU .:&( VOEFS JUT /", #&-* F DPNNFSDF QMBUGPSN MBVODIFE UIF /", #&-* 'MFYJ 7BMVF 1MBO B subscription scheme that allows customers to enjoy savings on fresh produce such as vegetables and fruits, as well as meat, poultry and seafood in Malaysia, while providing a safer alternative to wet market and supermarket shopping. MANAGEMENT DISCUSSION AND ANALYSIS REVIEW OF THE MACRO-OPERATING ENVIRONMENT (CONT’D) PERFORMANCE