OUR STRATEGIC CONTEXT 68 Employee Health and Safety - Key Risk Snapshot Area Summary Risk Impacts Workplace injuries or health incidents across retail, warehouse, office, indoor golf, and event operations may harm employees, disrupt operations, increase staffing and insurance costs, and expose the Group to regulatory and reputational risks. Risk Drivers Manual handling, warehouse activities, customer-facing environments, facility safety conditions, food preparation, and travel-related incidents. Risk Profile Moderate likelihood, medium potential impact. Risk Management Approach OSH policies, HIRARC assessments, workplace inspections, outlet-level reporting, incident escalation, training, and employee medical and insurance support. 2025 Performance Indicators Zero work-related fatalities, one recordable lost-time injury, and continued occupational safety and health training across the workforce. Financial Pathway Effective safety management helps reduce insurance claims, overtime costs, and replacement staffing needs while supporting workforce continuity and service reliability. Forward Outlook Continue strengthening frontline supervision, hazard reporting, and safety ownership across operations. Labour Standards and Human Rights - Key Risk Snapshot Area Summary Risk Impacts Labour rights breaches, forced labour, child labour, harassment, or discrimination incidents may result in reputational harm, regulatory exposure, employee disengagement, and weakened workplace culture. Risk Drivers Weak awareness, inconsistent policy implementation, insufficient reporting confidence, and inadequate oversight across employment practices. Risk Profile Low likelihood, high potential impact. Governance & Oversight Oversight by management and relevant control functions, supported by internal policies and employee reporting channels. Risk Management Approach Child and Forced Labour Policy, workplace conduct expectations, awareness efforts, grievance channels, and management oversight. 2025 Performance Indicators Zero forced labour and child labour cases, zero discrimination cases, and one reported harassment case handled through internal processes. Forward Outlook Continue reinforcing awareness, reporting confidence, and policy implementation across the Group. SUSTAINABILITY STATEMENT
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