Maxis Berhad | Annual Report 2012

Maxis Berhad // Annual Report 2012 53 Mark Dioguardi Joint Chief Operating Officer Mark is responsible for the Company’s Network and Information Technology strategy and operations, the development, sales and growth of the SME, Enterprise, Government, Home and Broadband business as well as human resources. Prior to his current appointment, he was Maxis’ Chief Technology Officer. He has over 19 years of telecommunications experience across Australia, UK and Asia with companies such as Telstra and O2, and prior to joining Maxis in August 2009, he was with Telstra in Australia as the Executive Project Director for Ultra High-Speed Internet, and also as General Manager of Architecture for Next Generation Networks. Mark holds a Masters of Business Administration from the Melbourne Business School and a Bachelor of Engineering (Honours) in Electronic and Electrical Engineering, both from the University of Melbourne, Australia. WHAT’S INSIDE HIGHLIGHTS OUR STRENGTH LEADERSHIP OUR BUSINESS IN ACTION CORPORATE RESPONSIBILITY Mohamed Fitri bin Abdullah Head of Enterprise and Government Business Fitri has overall responsibility for the Corporate, Government, Small and Medium Enterprise (“SME”) and Wholesale business segments, encompassing both fixed and mobile products. He joined Maxis as Head of Enterprise Business in January 2006. His role was subsequently enlarged to include Carrier Business from January 2009 to October 2011. He has over 23 years of ICT experience. Prior to joining Maxis, he was with Hewlett-Packard Malaysia (“HP”) for over nine years where he held various Regional and Country roles and positions in the Consulting and Systems Integration division. Before this he was a Consulting Manager with Ernst & Young Malaysia. He started his career with BULL Worldwide Information Systems, USA as a Principal Software Engineer in 1989. Fitri holds a Bachelor of Science in Computer Science from Indiana State University, USA and a Master of Science in Computer Science from Arizona State University, USA. He also attended the Advanced Management Programme at Harvard University, USA in 2011. Sophia Lim Chooi Kuan Head of Sales and Service Sophia is responsible for leading and managing sales, operations and services functions through all channels covering retail stores, telephony and online, developing new customer touchpoints, besides raising the overall threshold of Maxis brand of service. She joined Maxis in January 2011 with more than 25 years of Multi National Corporation (“MNC”), Fast Moving Consumer Goods (“FMCG”) and consumer/pharmaceutical experience. Having managed Asia Pacific markets, she brings an in-depth understanding of consumer retail markets across Asia. Prior to Maxis, she was with the IDS Group, where she was the Country Managing Director for Singapore. She also held senior positions in MNCs, including Boots Healthcare Far East, Philips Malaysia, Bausch & Lomb Malaysia, Jordan AS and Diethelm Malaysia. Sophia holds a Bachelor of Economics degree (Honours) from University of Malaya, Malaysia.