Maxis Berhad | Annual Report 2012

Maxis Berhad // Annual Report 2012 17 We keep all our stakeholders updated about our sustainability agenda and 2012 saw the production of our second Sustainability Report. LONG-TERM GROWTH AND PROFITABILITY We face many challenges to keep Maxis at the forefront of the communications industry. New frontiers are unfolding with the roll-out of more bandwidth efficient technologies, the introduction of an ever-growing range of exciting smart devices and the widening availability of broadband. These are still early days for data. It is rapidly becoming a broader and more complex playing field as the demand for mobile Internet and other data services gathers strong momentum. The biggest challenge for our industry will be to have enough spectrum available to meet these needs. The Company’s future depends on our ability to capture some of the high- growth opportunities emerging from the new generation of technology and services. We expect to see the emergence of new mobile platforms in areas such as banking, health services, security and education. We have strengthened our capabilities to arm us for long-term growth and profitability and will continue to set the pace of innovation in the way we do things and in the products and services we offer. As we move forward, we will be looking particularly at the communication and multimedia needs of families, groups, communities and businesses. Our ability to offer integrated services and solutions is a key differentiator, together with our strategic focus on deepening our relationship with our customers. This will help us take advantage of the new opportunities to allow our customers, businesses and the nation realise the enormous benefits of the Internet revolution. ACKNOWLEDGEMENTS On behalf of the Board, I would like to thank En. Asgari bin Mohd Fuad Stephens for his contribution as an Independent Director of Maxis over the past three and a half years. He has expressed his intention not to seek re-election and will retire at the conclusion of our fourth Annual General Meeting. I would also like to extend my gratitude to Mr. Ghassan Hasbani and Dr. Zeyad AlEtaibi, who both resigned during the year, for their valuable contributions. I also welcome Mr. Alvin Hew, Mr. Krishnan Ravi Kumar and Dr. Ibrahim Kadi who were appointed as Directors during the year. The Board believes that the Company will benefit from the international experience and invaluable expertise of these three directors. On behalf of the Board, management and staff of Maxis, I would like to record my enormous gratitude to Mr. Sandip Das for successfully piloting the Company through some very challenging times over the last six years. His tenure as Chief Executive Officer ends on 30 June 2013. He has requested for an early release from office. The Board has agreed to his request, and accordingly he will step down from his position as Chief Executive Officer and as a Director of Maxis with effect from 15 April 2013. We are pleased to welcome Mr. Johan Dennelind as the new Chief Executive Officer with effect from 1 July 2013. We are confident that Maxis will continue to grow and further strengthen its market leadership under his stewardship. Our people have been the cornerstone of our success as a Group, and I would like to thank all management and staff for their passion, professionalism, hard work and commitment to delivering outstanding service. I take this opportunity to express my sincere gratitude to the Ministry of Information Communication and Culture (“KPKK”), the Ministry of Education (“KPM”) and the Malaysian Communications and Multimedia Commission (“SKMM”). We greatly appreciate their support and are pleased to work with them in building a world- class communications and multimedia infrastructure for the nation. I am immensely grateful to my fellow Board members for their guidance, foresight and commitment during the past year. Finally, on behalf of the Board, management and staff of Maxis, I would like to thank our customers, business partners and shareholders for their continued confidence and trust. Raja Tan Sri Dato’ Seri Arshad bin Raja Tun Uda Chairman WHAT’S INSIDE HIGHLIGHTS OUR STRENGTH LEADERSHIP OUR BUSINESS IN ACTION CORPORATE RESPONSIBILITY