04 / OUR SUSTAINABILITY APPROACH 01 02 03 05 06 07 08 09 61 SUSTAINABILITY STATEMENT Key Activities: • Guided by the Group’s five (5)‑year IT Strategy (2023–2027), initiatives in 2025 focused on application consolidation, private cloud adoption, IT resource strategy, Zero Trust Phase 2 and cost‑saving measures, while strengthening operational efficiency and security through AI and cloud technologies. • Enhanced iRemisier to enable eIPO subscription processing, strengthen approval rules for withdrawal requests, improve visibility and performance insights and improve Business Done Report. • A total of 7,277 new users signed up on Rakuten Trade, bringing the total customer base to more than 295,500, recording over RM153 billion worth of stocks transacted since its inception in 2017. • Recorded 2,285 new account opening through the Digital Client On-boarding online platform for Kenanga Futures, Kenanga Treasury and Equity Broking. • Digitised seven (7) new workflows and upgraded fourteen (14) existing workflows through the Group’s Digital Workflows, bringing the total to 58, driving greater efficiency, reduced manual work and cost saving opportunities. • Deployed new Robotic Process Automation through five (5) migration projects and fifteen (15) new projects, saving about RM400,000 and 12,000 hours annually. Key Risks: • Technology risks arising from rapid digital transformation and system vulnerabilities • Operational risks arising from changes in processes, platforms, and digital workflows Key Opportunities: • Enhances enterprise productivity and client engagement through modern, secure, and scalable digital capabilities DIGITALISATION WHY IT MATTERS By mitigating operational and resource-intensity risks, digitalisation enables opportunities for broader inclusion, higher efficiency and lower environmental impact, supporting Kenanga Group’s long-term resilience and strengthening value delivery to clients and stakeholders.
RkJQdWJsaXNoZXIy NDgzMzc=