6 GOVERNANCE 257 Integrity Enforcement The Integrity Enforcement function is pivotal in strengthening UEM Edgenta's ethical standards, ensuring transparency, and fostering trust among stakeholders. This function encompasses the proactive management of complaints, systematic detection and verification processes and integrity strengthening initiatives. Through these pillars, UEM Edgenta aims to uphold its commitment to integrity, compliance, and organisational excellence. • Complaint Management The Complaint Management function is the foundation of UEM Edgenta's efforts to promote accountability and address unethical behavior. A dedicated “Speak Up” channel is established to manage complaints related to misconduct, malpractice, or corruption and criminal offence. This channel is accessible to both internal and external parties, enabling them to report on illicit activities via the designated platform: The Integrity Enforcement function is responsible for managing and maintaining the Speak Up Channel and ensure actions are taken to conduct the preliminary fact-finding assessment on all disclosures received. The findings are documented in WB report and submitted to Whistleblowing Committee for review and deliberation. Upon deliberation, Whistleblowing Committee submits and escalate the WB report to the BGRC for oversight, direction and resolution. The BGRC provides independent oversight in maintaining the effectiveness of whistleblowing process and where necessary issues further guidance to ensure appropriate closure and remedial actions. The Board is subsequently updated on the whistleblowing matters by BGRC. SPEAK UP! WAYS TO REPORT Email your concern to whistleblowing@edgenta.com Write to UEM Edgenta Berhad’s Chairman or the Chairman of the Board Governance & Risk Committee using the prescribed Whistleblowing Lodgment Form Call +6019 209 9030 Monday to Friday (Malaysian office hours) 8.30 am to 5.30 pm Whistleblowing UEM Edgenta Whistleblowing Lodgement Cases 18 15 2024 2025 5 2023 1 2022 3 2021 2020 6
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