SECTION 06 pg. 108 AL-SALĀM REIT TENANT PARTNERSHIP At Al-Salām, the REIT regards its tenants as long-term partners and prioritises the development of collaborative, valuecreating relationships that support sustainable occupancy and long-term asset performance. The REIT has implemented a POS-integrated footfall analytics system, enabling more accurate and real-time monitoring of tenant sales and gross turnover. Division of Operational Control Operational responsibilities at Al-Salām are clearly defined between the Manager and tenants to ensure effective governance and efficient asset management. Under this structure, tenants retain operational control over their leased premises while the Manager is responsible for landlord-controlled areas and base building systems. These systems enhance operational monitoring, energy management, safety, security, and waste management across the portfolio. Responsible for utilities consumption and base building services in common areas and other landlord-controlled areas, including: • HVAC, fire safety and other monitored building services • Lifts/elevators • Closed-Circuit Television (CCTV) systems • Waste management Responsible for day-to-day retail operations and utilities consumption within the leaseable area (tenantcontrolled space). The REIT Tenants The Manager applies Active Asset Management (AAM) across landlord-controlled areas, covering leasing strategy, tenant mix optimisation, asset enhancement initiatives, and continuous building system upgrades. This clear division of responsibilities strengthens accountability, supports regulatory compliance and performance monitoring, and enables tenants to operate within a well-managed, safe, and efficient retail environment. SUSTAINABILITY STATEMENT
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