ENRA Group Berhad | Annual Report 2022 43 SUSTAINABILITY REPORT b. Tender, quotation and proposal management The preparation and timely management of tenders, quotations and proposals to meet prospective clients’ requirements whilst taking into account the right pricing structure is important to the Group. The following processes and parameters have been put in place to ensure that the Group’s order books remain healthy. They cover the general approach undertaken when bidding for project opportunities. i. General process and considerations • An asset-light approach (involving minimal upfront cost) where possible. • Ensuring that the opportunity is within the ambit of Management’s expertise and/or that it is sufficiently managed by existing management/promoters (i.e., in situations where an ongoing/operating business or company acquisition is pursued). • Preliminary desktop research and assessment on the industry involving the opportunity (case-by-case basis depending on the type of opportunity). • Where Management has very basic knowledge of the industry, external advisors shall be consulted (e.g., industry experts, tax consultants, regulators etc.). • Detailed financial projections to be prepared with assistance from Group Finance on financing, accounting and tax issues. If the opportunity is viable, Group Commercial or the head of the subsidiary overseeing it, shall formally propose and seek EXCO’s approval to pursue the opportunity further. Subject to prospective clients’ requirements and approvals, the involvement of potential business partners and the expertise, financial position and track record that they contribute, are considered for such opportunities. ii. Proper assessment of prospective clients’ ‘4Cs’ is important for the sake of business sustainability. The 4Cs are: • Character – reputation, integrity, ability and willingness to contribute financially; • Credentials – proven track record; • Capabilities – present and potential skillsets; and • Connections – for referral and to generate recurring revenue. Furthermore, as a matter of risk management policy, the Group will avoid companies that have dealings with sanctioned countries or companies set up in tax havens such as British Virgin Islands, Cayman Island, Isle of Man, Belize and the like. In addition, the Group is very selective on taking sub-contracting jobs. 5. Proactive, dynamic and happy workforce (Social) a. Employment and recruitment practices The ENRA Group Diversity Policy established by the Board acknowledges the advantages of gender diversity as well as diversity of ethnicity, age, competency, cultural background and experiences, amongst others. ENRA fosters inclusiveness at the workplace and supports a flexible work arrangement, which are some of the Company’s value propositions to attract female employees to the Group. Some of our diversity data are as follows:
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