INVESTOR ENGAGEMENT & OUTREACH Analyst Briefings Our recent quarterly briefing significantly enhanced our engagement with investors by offering an in-depth look at our interim financial performance to analysts and fund managers. The session provided a detailed analysis of our financial results, showcasing our strategies’ resilience. We set clear targets for the year, aligning our stakeholders with our objectives. A major highlight was on our commitment to sustainability, highlighting current and future initiatives. The session’s interactive nature encouraged engaging discussions, addressing questions from analysts and fund managers. For complete transparency, we shared the briefing materials on our website, ensuring all stakeholders have access to this information. The positive feedback received through analysts’ reports following the briefing underscored the effectiveness of our open communication strategy and our commitment to sound financial governance. Annual General Meeting (AGM) Bank Islam’s 40th AGM, held on 26 May 2023, focused on key issues related to corporate governance. The agenda included presenting the Bank’s annual audited financial statements, the election and remuneration of Director’s, reappointing PricewaterhouseCoopers (PwC) as external auditors, and renewing Director’s authority for issuing new shares under the Dividend Reinvestment Plan. A significant portion was dedicated to addressing shareholder queries, including those from Permodalan Nasional Berhad (PNB) and the Minority Shareholders Watch Group. The AGM’s comprehensive minutes, the GCEO’s presentation, and the Q&A session with shareholders are accessible on the Bank’s Investors webpage. One-to-one and Group Meetings Throughout 2023, we maintained an active dialogue with the investment community through a combination of individual and group meetings. These sessions aimed to foster relationships, address investor queries, and provide transparent updates on Bank Islam’s performance and future plans. Eight individual meetings were held with key stakeholders, including representatives from prominent institutions such as Lembaga Tabung Haji, Employees Provident Fund and PNB. These sessions were designed to facilitate open discussions and allow ample time for attendees to raise questions. Topics covered a diverse range, including financial results, strategic initiatives, dividend payouts, recent share price fluctuations, the functionalities of the GO by Bank Islam mobile banking app and ESG matters. In addition to individual engagements, three focused discussions were conducted with representatives from RHB Investment Bank and Maybank Investment Bank. These group meetings delved deeper into Bank Islam’s financial performance and future outlook, providing valuable insights into the bank’s strategic direction. Roadshows and Conferences We maintain regular dialogue with the investment community through various channels, including non-deal roadshows. These sessions, facilitated by CGS International Securities Malaysia, were held on 21 June and 10 July 2023. The roadshows aimed to foster relationships and address queries from a group of 31 investors representing eight asset management firms. The GCEO and GCFO delivered presentations, focusing on key topics such as asset quality and net income margin. The sessions were positively received by the attending investors, as evidenced by continued engagement and constructive feedback. This engagement reinforces our commitment to ongoing and transparent communication with our investor base. 2022 2023 2021 6 4 6 4 11 4 Total Number of Engagements Meeting Analyst Briefing 75 1 2 3 4 5 6 7 8 9 www.bankislam.com MANAGEMENT DISCUSSION AND ANALYSIS – PERFORMANCE REVIEW
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