Bank Islam Integrated Annual Report 2022

What We Did Emotional and Mental Wellness Emotional and Mental Wellness aims to build BITIZENs' internal resilience through various initiatives. These included a resilience learning module available via the Naluri App, a celebration of World Mental Health Day 2022, and the establishment of a peer-support platform called BITI-Friend. Financial Wellness Financial Wellness helps employees adapt to the volatile economy and improve their financial management skills. To achieve this, the bank partnered with Malaysia's Agensi Kaunseling & Pengurusan Kredit (AKPK) in all its financial wellness programmes. These programmes focused on achieving financial security, which means having the ability to manage budgetary commitments, meet financial goals, protect against risks, save for contingencies or future needs like college or retirement, and cope with financial shocks and crises. Spiritual Wellness Spiritual Wellness promotes employees’ spirituality. This was achieved through a series of activities, including talks on Tadabbur Al-Quran and improving mental resilience through spirituality by Malaysian Muslim scholars and speakers. In addition, a renowned Muslim scholar from Australia gave a motivational talk. Overall, more than 3,000 employees participated in these events, and we received positive feedbaack on the effectiveness of the programme in enhancing their well-being. Social Impact Partnered with reliable healthcare providers, PMCare and Naluri, to deliver an app that provides employees with healthcare and well-being information. Impact & Achievements • 100% of employees provided access to healthcare solutions. Launched BITI-Friend, a peer support volunteer platform for our valued employees, to enhance emotional and mental health awareness and support system throughout the organisation. This innovative platform equips employees with appropriate strategies, interventions and the confidence to manage mental health problems. BITIZENs interested in becoming a BITI-Friend are conferred with the Certified Mental Health First Aid accreditation, a patented evidence-based programme developed by Betty Kitchener and Professor Tony Jorm from the University of Melbourne, Australia. Impact & Achievements • 14 BITIZENs have completed their first training to become a BITI-Friend Progress in 2022 1 Bank Islam Live Well Programme in 2022 In 2022, BIMB held a total of 10 activities under its Live Well programme, with a focus on the four key components of human well-being: physical, emotional and mental, financial, and spiritual wellness. 2 Innovative Care Solutions Efforts to support our employee’s well-being, personal and career growth within the BIMB culture will always be a top priority. We went the extra mile this year to advocate the importance of wellness among employees by fostering support groups through the Values Ambassadors network. During the early stages of the post-pandemic era, we collectively emphasised various initiatives to support BITIZENs’ health and wellness needs. Integrated Report 2022 128

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