My EG Services Berhad Annual Report 2020

ANNUAL REPORT 2020 65 NUMBER OF SUPPLIERS AUDITED ANNUALLY *O WJFX PG UIF $07*% QBOEFNJD JO UIF DPVOUSZ UIBU BMNPTU MBTUFE UISPVHIPVU MBTU ZFBS PQFSBUJPOT GPS NPTU PG PVS suppliers were interrupted. Hence, we are unable to carry out an adequate audit due to the announcement of the MCO, Conditional Movement Control Order (“ CMCO ”) and Recovery Movement Control Order (“ RMCO ”) by the government. We hope to safely carry out extensive audits on our suppliers once movement restrictions have lessened and vaccinations have properly rolled out to most of the local population. DUE DILIGENCE ON NEW AND EXISTING SUPPLIERS We are always practicing due diligence on new and existing suppliers by evaluating their price competitiveness, company profile, financial status and business incorporation license from the Companies Commission of Malaysia (“ CCM ”). "MTP FWBMVBUFE BSF DFSUJàDBUJPOT GSPN HPWFSONFOU PS JOEFQFOEFOU CPEJFT J F +BCBUBO ,FNBKVBO *TMBN .BMBZTJB (“ JAKIM ”), Ministry of Finance (“ MOF ”), Royal Malaysian Customs Department, Construction Industry Development Board (“ CIDB ”), Fire and Rescue Department of Malaysia, Department of Environment Malaysia, Standard and Industrial Research Institute of Malaysia (“ SIRIM ”), International Organisation for Standardisation (“ ISO ”), clientele references and more. PHYSICAL INSPECTION AUDITS 8F EJE OPU QFSGPSN BOZ QIZTJDBM JOTQFDUJPO BVEJUT MBTU ZFBS EVF UP PVUCSFBL PG $07*% JO UIF DPVOUSZ BT XFMM BT worldwide. We target to safely conduct physical inspection audits in FY2021 once more refined internal SOP in relation UP UIF $07*% TJUVBUJPO IBT CFFO FTUBCMJTIFE BOE .$0 SFTUSJDUJPOT IBWF FBTFE Stakeholder engagement is vital in informing us of the concerns and priorities held by the different groups, bodies, entities that have the potential to impact MYEG’s value creation capabilities or are impacted by the same. In FY2020, MYEG continued to actively engage stakeholders across a wide range of platforms and channels, with a SFMJBODF PG VTJOH POMJOF NFEJVNT JO UIF XBLF PG UIF $07*% QBOEFNJD 'PMMPXJOH UIF BNQMJàFE VTBHF PG PVS POMJOF platforms, we also dedicated more resources towards improving our website to ensure the latest news, corporate announcements, financial results, press releases, Board changes and more were updated in a timelier manner. We were unable to conduct our Customers Satisfaction Survey in FY2020 due to the uncertainty in our operating IPVST MPHJTUJDBM EJGàDVMUJFT BOE VOVTVBM TVSHF JO DVTUPNFS USBGàD CSPVHIU BCPVU CZ UIF $07*% QBOEFNJD 8F however do aim to conduct it in FY2021 barring any unforeseen circumstances. SUSTAINABILITY GOVERNANCE (CONT’D) SUSTAINABILITY