My EG Services Berhad Annual Report 2020

ANNUAL REPORT 2020 37 Vehicle Financing and Leasing Insurance Comparison and Renewal Online Sales and Purchase of Vehicle Users access the MYEG portal to renew their road tax. As users proceed to renew their road tax, related services can be offered. Services are non-compulsory and customers have the choice to choose or decline additional services offered. STAKEHOLDER VALUE CREATED UNIQUE FEATURE OF THE BUSINESS MODEL 5IF (SPVQ T DIPTFO CVTJOFTT NPEFM FOBCMFT DSPTT TFMMJOH PG TFSWJDFT CFUXFFO DPODFTTJPO BOE DPNNFSDJBM TFSWJDFT TFBNMFTTMZ UIVT QSPWJEJOH VTFST XJUI B DPNQMFUF WBMVF QSPQPTJUJPO $SPTT TFMMJOH JT NBEF QPTTJCMF CZ VTJOH QSPQSJFUBSZ Big Data Analytics (“ BDA ”) and AI to match services based on the individual customers’ profile and other information. The Group’s chosen business model enables MYEG to derive a set of business strengths and competitive advantages. 1MFBTF SFGFS UP UIF 0VS #VTJOFTT 4USFOHUIT TFDUJPO PG UIJT SFQPSU PO QBHF UP QBHF GPS NPSF JOGPSNBUJPO OUR BUSINESS Shareholders & Investors A robust recurring income model that continues to generate strong financial returns with exponential potential for diversification into new revenue streams Government Efficient collection of COVID-19 health screening payments, quarantine station charges, retail taxes as well as various other taxes, levies and fees made possible through our e-services Local Community Beyond providing 2,482 employees with direct employment, MYEG has enabled the development of local value chains thus providing job and entrepreneurial opportunities especially in an uncertain job market Industry Supports the development of local technology and intellectual property and by bringing the model to foreign markets, drives Malaysia's transition from a user of technology to a producer and exporter.