My EG Services Berhad Annual Report 2019

ANNUAL REPORT 2019 41 OVERVIEW As a digital provider of government services, we have a responsibility to ensure that our business priorities align with the needs and considerations of the rakyat we serve. We firmly believe that our triple bottom line perspective and ESG approach to sustainability serves to strengthen our business model by allowing us to respond effectively to risks, opportunities and stakeholder concerns in a timely manner. Hence, we are eager to drive the sustainability agenda in MYEG, embedding it into every aspect of our business. In this Sustainability Statement, we will discuss how we govern sustainability at MYEG, the stakeholders we impact, as well as the material matters of our sustainability. In particular, those relating to our business operations as a provider of e-government and digital commercial services, our progress as an equal opportunity employer, our philanthropic and social investments in community building for FP2019, and the measures we have put in place to manage our environmental impact. We strive to be a force for good in the markets we operate in and are proud to have been included in Bursa Malaysia’s FTSE4Good Index since 2017. We have also adopted the United Nations Sustainable Development Goals (“ UNSDG ”) in FP2019 in a bid to do our part to contribute to these global goals at the local level. We have narrowed our focus of the UNSDGs to the following goals: z Prioritising work-life balance z Providing employee medical benefits and health insurance z Develop a smoke-free workplace z Encourage more physical exercise by organising outdoor and sports activities for staff to participate in z Provide shuttle service for staff z Creating an inclusive gender-diverse workplace z Promoting gender equality with better job descriptions z Having fair compensation practices z Learning from exit interviews z Considering leadership roles for both men and women FUTURE ADOPTION TARGETS Going forward, we will endeavour to present quantifiable measures of our progress and performance wherever possible to make our disclosures more meaningful for our stakeholders. SUSTAINABILITY STATEMENT