MISC Annual Report 2019

IWAN AZLAN MOKHTAR Vice President, Human Resource Management Fair play is also important as that is what differentiates us. MISC has a soul and in deciding the way forward, it is about doing the right thing Throughout 2019, Human Resources (HR) under MISC Group continued to perform one of its key roles, which is to support the growth and aspirations of MISC by preparing a workforce that is competent, willing and able to power our operations and aspirations from land-locked KL to the Bering sea. As MISC continued to expand its presence around the globe, HR played a crucial role in ensuring that the requirements and needs of various stakeholders are met. We endeavoured to add value to the business and one of the ways is to contribute to the development and expansion of the workforce to meet the growth needs of MISC in the coming years. In 2019, we were able to power through the year and fulfil the requirement to recruit over 100 highly skilled professionals even though our resources were stretched. The build-up in manpower is to meet the business expansion of MISC into new markets especially in the growing Offshore Business segment as they are preparing to build their presence in Brazil. This large-scale capability building recruitment exercise required HR to search for the right talent so that we have the most experienced people on board with the right depth and breadth of knowledge to deliver our growth strategy. With growth and new markets opening up, there is also a growing need for us to be able to keep up with the future demand for highly skilled manpower to ensure the sustainability of the business. Hence, another area that we focused on in 2019 was to enhance our succession planning framework and preparing our people for their future roles. That includes investing in developing talent at the junior levels by giving them more exposure and opportunities to upskill their capabilities. The high quality of our people is one of the reasons MISC is able to stand tall in the industry today. Acquiring and training the right calibre of people is crucial but is a constant challenge for us. In order for us to serve our customers efficiently, we need to have a pipeline of competent manpower and future talent. We aim to truly nurture employability and not just security of tenure, as that is what is required these days. At MISC, we look at the employment relationship as a partnership and what we strive to achieve is to forge close and smooth relationships which in turn will make every employee feel engaged. Therefore, we have invested extensively on staff engagement, capability development and improving our HR systems to help our people to grow and with the improved engagement sessions, systems, training and pathways, we will be able to develop a workforce that is competent, passionate, loyal and willing. Most importantly, they must also have the desire to improve, and reciprocity is important. However, we understand that it will be long journey for us to build up those resources and capability to meet MISC’s high standards and values before we can see the results. As we endeavour to achieve this, it will be necessary for us to very clearly articulate why certain plans and strategies are being carried out and the need to meet MISC’s stringent standards is one of the reasons this needs to be done. Moving forward, the focus in 2020 will be on strengthening some of the processes, while reviewing and revamping others. We need to look at aligning things such as procedures and benefits across the board while taking into consideration that our people need to be more global. Fair play is also important as that is what differentiates us. MISC has a soul and in deciding the way forward, it is about doing the right thing in every aspect that we do. IWAN AZLAN MOKHTAR Vice President, Human Resource Management Management Discussion & Analysis Strong Cultural Beliefs and Shared Values We continue to embed our cultural beliefs and shared values within the mindset and behaviour of our people at MISC in order to create a strong and committed workforce. Our cultural beliefs are that results matter, and we own those results and do not blame others. We believe in focused execution and we nurture trust. We seek, give and act positively on feedback and share successes. Our shared values of loyalty, integrity, professionalism and cohesiveness map directly to PETRONAS, our majority shareholder. This is part of the ‘A PETRONAS’ initiative, led by PETRONAS Group Human Resources to create a single, unified PETRONAS identity throughout human resources. Our accomplishments have been achieved through the dedication of our people at sea and shore, who are committed to uphold the highest standards of excellence in everything that we do. Through the commitment and dedication of our people, fuelled by their unwavering passion, we believe there are greater possibilities ahead as we embrace opportunities that emerge from the evolving industry and collaborate actively towards creating a sustainable future today and tomorrow. SHARED VALUES LOYALTY Loyal to corporation INTEGRITY Honest and upright PROFESSIONALISM Strive for excellence COHESIVENESS United, trust and respect for each other CULTURAL BELIEFS RESULTS MATTER I stretch my limits to deliver superior results OWN IT! I own the results and don’t blame others FOCUSED EXECUTION I plan, commit, and deliver with discipline NURTURE TRUST I always keep my promise and build mutual trust TELL ME I seek, give and act positively on feedback SHARED SUCCESS I collaborate for the greater good of MISC Group People Development V I C E P R E S I D E N T ’ S R E M A R K S 131 130 OUR BUSINESS PERFORMANCE MISC BERHAD PEOPLE. PASSION. POSSIBILITIES ANNUAL REPORT 2019