EXCEL FORCE MSC BERHAD 9 Jan 21 Feb 21 Mar 21 Apr 21 May 21 Jun 21 Jul 21 Aug 21 Sep 21 Oct 21 Nov 21 Dec 21 Jan 22 Feb 22 40,000 30,000 20,000 10,000 0 Oct 21 Nov 21 Dec 21 Jan 22 Feb 22 100,000 75,000 50,000 25,000 0 TOTAL MONTHLY USERS PAGE VIEWS XIFU'S Website Traction 08 OPERATIONAL HIGHLIGHTS EForce continues to strengthen its market leadership position and brand credibility as a trusted partner to stockbroking companies and investment banks. The Group continues to invest in research and development to enhance existing products and develop new products. By capitalising on new and emerging trends and technology, the Group is constantly building a steady pipeline of product and service offerings to grow our revenue stream. The Group adopted a partnership approach to collaborate with customers to understand their needs, and design the right solutions that fit their requirements cost effectively. To safeguard the health and safety of our employees during the pandemic, the Group implemented hybrid work arrangement and leveraged on technology for remote working. Fortunately, there was no impact to quality of our service delivery and the change was transparent to customers. As of today, the Group’s employees achieved full vaccination status. To ensure good cost management for margin growth, EForce optimises utilisation of its resources, leverages on its deep domain and system knowledge for efficiency gain in service delivery and troubleshooting. The Group seeks to eliminate non-value adding activities in our application development process and improve time to market of new and enhanced applications. BUSINESS HIGHLIGHTS EForce strengthened its core business in share trading solution through various enhancements to its trading platforms and technology upgrade of hardware and operating systems. This has further improved system reliability and stability, andminimise potential unscheduled downtime when stock market is open. EForce is also actively engaged with customers to ensure its systems and solutions meet the requirements of Bank Negara Malaysia’s (“BNM”) Risk Management in Technology (RMiT) guidelines. This is an on-going process of consultation and implementation. Insage MSC Sdn Bhd (“Insage”), a wholly-owned subsidiary company of the Group, is a leading outsourcing provider for Bursa Malaysia listed companies’ investor relation webpages and corporate websites. Insage continues to contribute positively to the Group, and its customer base now includes companies listed in Singapore and Australia. Insage will continue to seek out opportunities in Malaysia and overseas market for growth. The Group’s newest subsidiary company, Xifu Sdn Bhd (“Xifu”), has been building and expanding its service offering to Bursa Malaysia’s equity investors. Xifu is an investment platformto connect and actively engage investors/shareholders and corporates through creative media content creation and provision of full stack structured financial data services. Through web and mobile app platform, Xifu provides relevant market analytics and corporate access to investors/shareholders. Management Discussion and Analysis (cont’d)
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