Excel Force MSC Berhad Annual Report 2016

EXCEL FORCE MSC BERHAD ANNUAL REPORT 2016 15 Shum Shi Ming Head of Engineering Male, Aged 43 Shum Shi Ming, a Malaysian, joined EForce on 1 November 2016 as the Head of Engineering. He graduated with a Bachelor of Science (Computer Science) degree from Michigan Technological University, Houghton where he specialized in parallel supercomputing and Artificial Intelligence. He is also certified in areas pertaining to network security and business continuity planning (Disaster Recovery). He started his IT career in 1996 at Extol Corporation as a software developer and later moved into cryptographic software development where he created the first Malaysian developed cryptographic library which was used by Asia Travel Network for their extensive tour agency branches throughout Malaysia. He also went on to develop the first Malaysia Secure Communique software which allows for digital signing of documents in real-time and was showcased to the former Prime Minister, Tun Dr. Mahathir at Cyberview Lodge. It was then approved to be used in the APEC Business Summit 1998. He has a wide range of experience from banking sector (UOB Bhd) to Oil & Gas (Shell IT International) and was appointed as the Malaysian Country Manager for Logicalis Group of Companies based out of UK. He is responsible for product research and development in EForce. He has no family relationship with any Directors or major shareholders of the Company and did not hold any directorship in any public companies and listed issuers. key senior management profile Wong Guan Boon Head of Customer Service Male, Aged 42 Wong Guan Boon, a Malaysian, joined EForce in 1999. He holds an Advance Diploma in Computer Engineering from Informatics College in 1998. In 1999, he started his career as a Hardware Engineer with Excel Force Sdn Bhd. From 1999 to 2017, he progressed from a technical support role to marketing role to the position of Deputy Head of Department of Marketing. He was also involved in a number of sales and implementation in Internet stock trading system, Equities Back Office System, Trader Information System, Professional Trading Platform - BTX and Stockbanking systems to customers in Malaysia, Vietnam, Singapore, Indonesia and Thailand. Currently, he is the Head of Customer Service responsible to oversee the customer service and support team. His responsibility is to improve customer support service level and monitor functionalities of hardware and software. He has no family relationship with any Directors or major shareholders of the Company and did not hold any directorship in any public companies and listed issuers.