Datasonic Group Berhad Annual Report 2022

Datasonic Group Berhad 44 PRODUCT RESPONSIBILITY Sustainability Statement COVID-19 Response In FY2022, the COVID-19 pandemic continued to affect lives and livelihoods globally. Hence, we have taken considerable measures in line with the government’s SOPs to strengthen our safety system and curb the spread of COVID-19 at Datasonic’s premises. Our initiatives, among others, include the following:- • Enforced a Business Continuity Plan to maintain smooth operations in line with the authorities’ requirements; • Established a COVID-19 Emergency Response Team (“ERT”) to ensure compliance with national directives; • Provided COVID-19 test screening for employees; • Supplied food to employees who are infected with COVID-19; • Instituted remote work/work from home and flexible working hour arrangements; • Provided personal protective equipment (“PPE”) to employees, including face masks; • Visitors are required to register upon entering Datasonic’s premises; • Provided hand sanitisers at common areas; and • Employees infected with COVID-19 were quarantined and referred to the hospital for further inspection. From FY2019 to FY2022, there were zero (0) cases of breaches of customers’ data. As we move ahead, we remain focused on strengthening our information security system to prevent unauthorised access. Technology Development Production Transportation Installation Maintenance Upgrade De-commissioning As one of the nation’s major security-related integrated ICT solutions providers, our broad range of services and systems include software and hardware customisation, project management, consultative expertise and R&D. We deliver value to our customers with our secured, scalable, open and complete system offering cost-efficient and effective products. Privacy and Security At Datasonic, the success and sustainability of our business operations are dependent on the reliability and security of our ICT systems. Due to the nature of our business, we handle and manage highly sensitive data and information from our wide customer base, which include government agencies, financial institutions, corporations, service bureaus and organisations. At all times, we have the responsibility to protect the privacy and security of these data in compliance with all relevant laws and regulations of government agencies. The security of our stakeholders’ information is constantly being strengthened to keep them safe from cyberthreats that may potentially compromise our operations and data privacy. This is crucial in preserving the Group’s reputation with customers and employees. Our measures are aligned with the Personal Data Protection Act 2010. We believe that while innovation is vital for growth, it should never compromise safety. We keep safety in mind throughout all stages of the life cycle of the Group’s products and processes.

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